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Current SYNC 3 and CarPlay/Android Auto Information

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Old Jan 25, 2017 | 08:46 PM
  #1881  
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Hi everybody,

I live in Quebec, Canada, and I speak french, and my english writing is just correct. I want to thanks everyone share information about how to upgrade sync 3 and the Apple Car works on my F150 2016. First, I follow your instructions step by step to update the software from 1.1 to 2.2. I ordered the USB hub from web site in Canada http://www.eastgatefordpartscanada.ca/. I ordered the USB with the blue back light MODULE - INTERFACE - FORD (HC3Z-19A387-B) but they didn't have in stock so I ordered the USB hub with the white back light MODULE - INTERFACE - FORD (GJ7Z-19A387-B) on Sunday and I receive today. Fast shipping. Cost 71.74$ CAD + Quebec tax 3.59$ CAD+ Shipping 17.50$ CAD Total: 92.83$ CAD. I plug the USB hub and everything works very well. Thanks for your help!
Old Jan 25, 2017 | 09:26 PM
  #1882  
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Found this on the owner.ford.com website. This is specific for the 2016 F-150.

https://owner.ford.com/how-tos.html?category=sync

As you go through it, notice they list remote access via Sync Connect and LTE or ATT. I'm pretty sure they listed it wrong. But it can be fun to hit a service writer with a printed copy.
Old Jan 25, 2017 | 10:49 PM
  #1883  
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Originally Posted by Ifallsguy
Found this on the owner.ford.com website. This is specific for the 2016 F-150.

https://owner.ford.com/how-tos.html?category=sync

As you go through it, notice they list remote access via Sync Connect and LTE or ATT. I'm pretty sure they listed it wrong. But it can be fun to hit a service writer with a printed copy.
I wasn't able to select a year. So if I had been able to then the info might have changed to not able to use Sync Connect. Anybody else able to select a year?
Old Jan 26, 2017 | 10:01 AM
  #1884  
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Originally Posted by remltr
I wasn't able to select a year. So if I had been able to then the info might have changed to not able to use Sync Connect. Anybody else able to select a year?
I tried going directly to owner.ford.com this morning and also saw it wouldn't let me pick year.


Use the link I posted and it will let you pick vehicle year. Just tried my posted link and it works. Sync 3 only shows up for 2016/17. 2016 is specific about having Sync Connect.

https://owner.ford.com/how-tos.html?category=sync

Last edited by Ifallsguy; Jan 26, 2017 at 10:04 AM. Reason: added link
Old Jan 26, 2017 | 10:28 AM
  #1885  
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Got my backordered USB hub in finally, installed it at a red light on the way home from the dealer because I am impatient... As soon as I plugged in the phone, had CarPlay in action. Map on screen on my non nav 2016 XLT with Sync 3 and satisfied that my plan of not purchasing nav finally worked...
Old Jan 26, 2017 | 10:29 AM
  #1886  
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Another successful upgrade from 1.1 to 2.2 with the new USB hub (White one since the blue is out of stock) carplay is working flawlessly. Thanks for everyone's input!
2016 XLT W/Sync3 v1.1
Old Jan 26, 2017 | 10:43 AM
  #1887  
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Tried the 2.2 installation this morning.

Install failed. Got the following message:

Installation Failed
The installation has run out of space or does not work with this version

Not sure what happened. Downloaded the w/Nav file and copied files to Formatted Fat 32 16GB PNY USB Stick.

SYNC 3 Version 1.0
Old Jan 26, 2017 | 10:44 AM
  #1888  
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2016 F-150 requires a "USB Hub" (HC3Z-19A387-B or GJ7Z-19A387-B) for 2.2 Update... what does this Hub do?

The software always states there are no updates pending, is this because my current Hub is improper version?

Last edited by Rewted; Jan 26, 2017 at 10:47 AM.
Old Jan 26, 2017 | 11:00 AM
  #1889  
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Originally Posted by Rewted
2016 F-150 requires a "USB Hub" (HC3Z-19A387-B or GJ7Z-19A387-B) for 2.2 Update... what does this Hub do?

The software always states there are no updates pending, is this because my current Hub is improper version?
The new USB hub is required if you want to use carplay with iphone, I am not sure whats exactly different but there is a physical difference between the new hub and the one in your car (some newer models do come with the correct one)
You should be able to do the update first using your existing usb hub (that is what I did so I can test to see if my hub was the correct one, it wasn't)
Old Jan 26, 2017 | 11:08 AM
  #1890  
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Originally Posted by alexatosjr
The new USB hub is required if you want to use carplay with iphone, I am not sure whats exactly different but there is a physical difference between the new hub and the one in your car (some newer models do come with the correct one)
You should be able to do the update first using your existing usb hub (that is what I did so I can test to see if my hub was the correct one, it wasn't)
Is this new hub still required for Android phones?

Can you point me to documentation on removing the Hub I'll check my hub hardware version. As I've mentioned, anytime I do software update check there isn't one.



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