Stage 3 Motorsports is going downhill
Thread Starter
Member
Joined: Oct 2017
Posts: 45
Likes: 13
Everything I’ve ordered in the past year has been a mess....all the shipping places have been slow, nothing comes when it should, and everything is delayed...from almost every store I’ve ordered from.
not really sure what they can do...once it leaves it’s in the control of the shipper for X amount of days before anyone can do anything...if they send you more stuff, then they might get hosed.
sounds like UPS has really gone down hill.
not really sure what they can do...once it leaves it’s in the control of the shipper for X amount of days before anyone can do anything...if they send you more stuff, then they might get hosed.
sounds like UPS has really gone down hill.
5 Year Member
Joined: Jan 2019
Posts: 1,659
Likes: 697
From: Madison, AL
At this point I'm so frustrated I don't even know what to do. I ordered this stuff a month ago,, which was supposed to ship in 1-2 business days, and i still don't have all the parts. I almost ordered the missing pads from Amazon last night. I'm about ready to cut my losses and move on. Long story short I don't think I'll ever do business with Stage 3 Motorsports again. And it may look like I'm bashing them, which I'm not trying to do, I just wanted to share my experience. Maybe someone in here from Stage 3 will realize that they can make some major improvements in customer service, and others can benefit from this. And if not, maybe it will warn potential buyers of what they might have to expect.
Stage 3 has poor telephone support. If their business is selling products others warehouse and drop-ship then they have to offer something of value for the customer. But maybe their management has decided a website is all they need to do?
But it appears UPS is the root of your issues.
Thread Starter
Member
Joined: Oct 2017
Posts: 45
Likes: 13
OK Stage 3’s warehouse-for-hire took an extra week to get the order in UPS’s hands. That us a legit gripe.
Stage 3 has poor telephone support. If their business is selling products others warehouse and drop-ship then they have to offer something of value for the customer. But maybe their management has decided a website is all they need to do?
But it appears UPS is the root of your issues.
Stage 3 has poor telephone support. If their business is selling products others warehouse and drop-ship then they have to offer something of value for the customer. But maybe their management has decided a website is all they need to do?
But it appears UPS is the root of your issues.
Thread Starter
Member
Joined: Oct 2017
Posts: 45
Likes: 13
They were actually the cheapest I could find. I was going to buy them off of Amazon, but they were cheaper at Stage 3, and said ships 1-2 days, so I thought it was a no brainer. If I had to do it over, I'd buy them off of Amazon.
Senior Member
Joined: Feb 2017
Posts: 155
Likes: 102
From: Western Nc
Ordered a set of go rhino rb 20 Bed lined boards from S3. They were 200 dollars cheaper than anywhere on the web at $511. Their website said they were 1-2 weeks to ship date with 0 in stock. The boards shipped in 5 days. I was happy with their service and have bought a lot of stuff from them in the past.
Little man in a big world
Joined: May 2020
Posts: 7
Likes: 3
From: Little Rock
I bought the Z26 Powerstop calipers, rotors, and pads kit for our Charger from CarID.com and had a similar debacle. The customer service for CarID is horrifyingly bad, and after a few rounds over the phone, a fixed almost mis-order, and a $50 gift card plus $10 rebate I got them at home, delayed of course, but installed. Powerstop themselves were awesome to work with, and they drop-shipped for them too. I wish Powerstop would manage all aspects of sales, and not utilize re-sellers. To cap it all off, the cores I sent back were shipped straight back to me by USPS. Fun.
Senior Member
Joined: Jul 2017
Posts: 328
Likes: 272
From: S.E.WI
I've had a similar case as I am still waiting after a month for my 5100 front and rears. I ordered when the site said they got 5 in stock. I was charged two days later but no tracking number. I emailed them and a couple days later was told they were on backorder, sorry we didn't get your order in time. Ok no big deal, but I was charged already. I usually am never charged by a company unless my order is being packed up to ship. Its been a month now and nothing, I check the site and it jumps from 0 in stock, to 7 in stock to 5, then 0 then 8, but I don't have mine. I've asked twice since and no response from stage3 at all. I'm good if they just tell me where I am on the waiting list or something, but I am wondering where my money is when they have yet to ship anything at all
No way I am letting a company keep my money and not know when I am getting my product.
Hope they get them to you soon.
Senior Member
Joined: Feb 2012
Posts: 3,770
Likes: 2,178
From: SE Michigan
5 Year Member
Joined: Dec 2015
Posts: 612
Likes: 141
From: Upstate NY
I had purchased the Raptor Style Grill Lights , they have a life time guaranty. After a year one light burned out, I tried to contact Stage 3 motorsports for help and they couldn't help AT ALL. I had to try and find the man who makes them. Luckily I was able to find him, contacted him and he fully warrantied them and sent me a replacement.