...wat
Senior Member
Joined: Jul 2013
Posts: 1,337
Likes: 282
From: Slate River, ON
The lady emailed me back. Whereas the service center initially told me I had all struts front and back, she is now saying all four wheels have shocks, and that I do not have coil springs. I sent her a picture of my front left coil spring and told her I was confused. Now this is just funny.
The argument over what you have in parts moot point. You have a service writer or assistant writing things up, not likely a mechanic. The service writer may have some knowledge but it is usually limited in most places. This is also why you see a double charge for labor as they are not aware of what has to come apart to change parts.
Thread Starter
A dude playing a dude
Joined: Mar 2013
Posts: 16,813
Likes: 2,065
From: Germany
You don't have a coil spring in the front by technical standards as that is more commonly referred to as a separate part. In this instance we have a coil over shock that is very much like a strut design.
The argument over what you have in parts moot point. You have a service writer or assistant writing things up, not likely a mechanic. The service writer may have some knowledge but it is usually limited in most places. This is also why you see a double charge for labor as they are not aware of what has to come apart to change parts.
The argument over what you have in parts moot point. You have a service writer or assistant writing things up, not likely a mechanic. The service writer may have some knowledge but it is usually limited in most places. This is also why you see a double charge for labor as they are not aware of what has to come apart to change parts.
2) The service writer and customer service lady should have the correct information before quoting me a price for labor, as anyone who does not know that this is a double charge would probably pay for it
The whole thing is just a big communication failure and lost them a service customer.
Member
Joined: Feb 2010
Posts: 80
Likes: 4
From: Florida
That comes to $3460. Holy cow. So much of that labor cost seems to assume just one part is being replaced....when they're all coming off anyway.
For $950 and a day of work, I did all that plus stabilizer links and inner/outer tie rods with Moog and Monroe parts. $100 for an alignment. Rides like new.
Are you considering doing it yourself? It's a big job. I'll farm some things out from time to time.....special tools or learning curve, some costs are tough to choke down.
For $950 and a day of work, I did all that plus stabilizer links and inner/outer tie rods with Moog and Monroe parts. $100 for an alignment. Rides like new.
Are you considering doing it yourself? It's a big job. I'll farm some things out from time to time.....special tools or learning curve, some costs are tough to choke down.
Timber Baron
Joined: Apr 2015
Posts: 645
Likes: 77
From: Steamboat Springs
I just added up everything minus the LCA(not needed if you replace the ball joint) and it came to $500-650 depending on shock/strut quality and a day under the front end, not including a RockAuto 5% off code.
Thread Starter
A dude playing a dude
Joined: Mar 2013
Posts: 16,813
Likes: 2,065
From: Germany
That comes to $3460. Holy cow. So much of that labor cost seems to assume just one part is being replaced....when they're all coming off anyway.
For $950 and a day of work, I did all that plus stabilizer links and inner/outer tie rods with Moog and Monroe parts. $100 for an alignment. Rides like new.
Are you considering doing it yourself? It's a big job. I'll farm some things out from time to time.....special tools or learning curve, some costs are tough to choke down.
For $950 and a day of work, I did all that plus stabilizer links and inner/outer tie rods with Moog and Monroe parts. $100 for an alignment. Rides like new.
Are you considering doing it yourself? It's a big job. I'll farm some things out from time to time.....special tools or learning curve, some costs are tough to choke down.
Thread Starter
A dude playing a dude
Joined: Mar 2013
Posts: 16,813
Likes: 2,065
From: Germany
I got something similar. I balanced both RockAuto and Amazon and I think it came to around $700 because I threw some other things in to do, and that includes shipping. I have a RA 5% coupon around here somewhere...
Member
Joined: Sep 2014
Posts: 68
Likes: 14
From: Arizona
Thread Starter
A dude playing a dude
Joined: Mar 2013
Posts: 16,813
Likes: 2,065
From: Germany
Thread Starter
A dude playing a dude
Joined: Mar 2013
Posts: 16,813
Likes: 2,065
From: Germany
Oh I intend to, but sometimes when I do a fairly large job I like to get a quote to see what kind of money I've saved. Plus sometimes I get lucky and their part prices end up cheaper than what I can do myself, so I'll swing by and pick up whatever it is from them.
I guess you missed that part.