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Sync update - cannot find installation files

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Old 04-30-2016, 12:20 PM
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Yes, is there an ETA on this being resolved? I am having the issue with my 2012 F150.
Old 04-30-2016, 01:24 PM
  #82  
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Originally Posted by pmnovak1
Shaay,

Is there an ETC on this issue? It has been a long time.

Paul
Hey Paul,

This issue is still being investigated. Once a resolution has been made, you'll be contacted.

Originally Posted by ssac
Yes, is there an ETA on this being resolved? I am having the issue with my 2012 F150.
ssac,

Please send your VIN in a PM to have this researched.

Cara
Old 04-30-2016, 09:12 PM
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Update by Ford from today seems to work! It is a 4.4 update for me, not a 4.6 update
Old 05-01-2016, 06:04 PM
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Files in zip file now dated April 30th. I can confirm this file is valid and will actually update system. Biggest difference I see so far is displaying phone information (battery, signal etc. and Bluetooth audio song information is displayed.)
Old 05-01-2016, 06:36 PM
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I just re-downloaded the update and the creation date of the zip files are still April 16 on my version. Sync still unable to locate files in my USB. Is the fixed update rolled out over several days?
Old 05-01-2016, 06:43 PM
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Originally Posted by Ctuttosi
I just re-downloaded the update and the creation date of the zip files are still April 16 on my version. Sync still unable to locate files in my USB. Is the fixed update rolled out over several days?
That's odd. I down loaded about an hr ago. Time stamp on files April 30, 2016, 20:21.
Old 05-01-2016, 06:46 PM
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Originally Posted by Ctuttosi
I just re-downloaded the update and the creation date of the zip files are still April 16 on my version. Sync still unable to locate files in my USB. Is the fixed update rolled out over several days?
You sure you didn't accidentally open an old zip download? I know I've got 7 in my downloads folder from grabbing one a week until they were fixed.
Old 05-01-2016, 06:56 PM
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So frustrating! Date stamp on the files I just downloaded April 16, 2016 9:51 pm
Old 05-01-2016, 06:58 PM
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Grasping at straws here...Maybe because I'm in Canada?
Old 05-01-2016, 07:26 PM
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Yes. FINALY work for me. Im from canada too.
But cant see any differences.


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