EcoBoost vacuum pump

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Apr 8, 2015 | 09:54 PM

#141

Travese

Junior Member

Joined: Apr 2015

Posts: 2

Likes: 0

wondering who to.contact about this issue

Hello crystal just wondering if you could help me with a list of issues with my 2012 f150 ecoboost?

Quote:

Originally Posted by FordService

I want to get your regional customer service manager involved, superman07. To make that happen, PM me your full name, best daytime phone number, VIN, mileage, and servicing dealership; I'll push this up the chain.

Crystal

Apr 8, 2015 | 10:40 PM

#142

Thislilfishy

Senior Member

Joined: Nov 2009

Posts: 563

Likes: 57

From: Orangeville, Ont

For the record the '14 pump design doesn't seem to be much better. Mine was replaced twice in the first 10,000Km (~6000miles). Not inspiring a lot of confidence here either. This truck is gone as soon as possible.

Apr 9, 2015 | 11:57 AM

#143

FordService

Ford Customer Service

Joined: Oct 2010

Posts: 3,736

Likes: 808

From: Dearborn, MI

Quote:

Originally Posted by Travese

Hello crystal just wondering if you could help me with a list of issues with my 2012 f150 ecoboost?

Brittany here; I'm happy to help with this however I can. I'll need some information from you first in order to hit the books. Give me the scoop; what're some symptoms you're experiencing with the truck, as well as the current mileage? Let me know if you've visited the dealer as well and, if so, what the outcome of the visit was.

Brittany

Apr 9, 2015 | 07:42 PM

#144

winchested

Senior Member

Joined: Sep 2014

Posts: 1,848

Likes: 255

From: Southern Ontario, Canada

My vac pump on my 11 was replaced at 38k Kms and it has just over 62k Kms on it now and it is howling again. Still working just noisy. The new plastic design is obviously just as ****ty as the old metal design. Insane how this isn't a safety recall.

Apr 9, 2015 | 08:46 PM

#145

jeremyha

5 Year Member

Joined: Apr 2013

Posts: 395

Likes: 92

knock on wood, I will consider myself lucky, never replaced on my 2011 with 76000 miles

Apr 10, 2015 | 01:23 PM

#146

FordServiceCA

Ford Customer Service

Joined: Jul 2013

Posts: 379

Likes: 39

From: Oakville, ON

Quote:

Originally Posted by winchested

I'll get this escalated to your regional customer service manager, winchested. Please send a PM my way with your full name, VIN, servicing dealership, and best daytime contact number. I'll get started!

Brittany

Apr 10, 2015 | 10:25 PM

#147

Hockeyman4life3

Member

Joined: Feb 2012

Posts: 31

Likes: 1

From: Huntley, IL

2012 Ecoboost here. I had the original pump changed out at 65k miles. Now with 91k on the ticker, the replacement pump is starting to make the grinding noise at startup. Ford needs to man up and come clean about these faulty pumps. 750$ to change one out is way out of line when it is a known issue.

Bill

Apr 11, 2015 | 10:08 AM

#148

Pork Chop22

Junior Member

Joined: Dec 2014

Posts: 29

Likes: 0

From: Calgary, Alberta, Canada

Good Luck with Ford Service

I purchased a new 2011 Ford F 150 Ecoboost Screw. It now has 75,000 kilometers on it.

In the last 4 months I have had to complete the following work;

1. Replace coolant chamber
2. Replace Front Brake Vacuum Assist Pump
3. Replace Front Brake Pads and Rotors (because of Vacuum Assist Pump)
4. Replace Oxygen Sensor
5. And I am one of the lucky ones that has the timing chain issue

Ford has done nothing but admit there they cannot fix anything if it is not broken.