Jan 30, 2015, 12:33 PM
Last edit by: IB Advertising
Issue: Cannot default the My Ford Sync system (without Navigation) to Bluetooth audio
Some users are having an issue with when they turn the ignition on their My Ford Sync system reverts to Line-In even though they were using Bluetooth audio when they turn their vehicle off. They would like to have the system revert back to Bluetooth audio instead of having to go through the menus to be able to get to Bluetooth audio or use the voice commands. A Ford customer service representative FordIVTteam actually joined in the conversation and gave the reason why Ford made this change (as it would previously revert to Bluetooth) and the best method to get back to the source they wanted.
Read the full discussion below.
Some users are having an issue with when they turn the ignition on their My Ford Sync system reverts to Line-In even though they were using Bluetooth audio when they turn their vehicle off. They would like to have the system revert back to Bluetooth audio instead of having to go through the menus to be able to get to Bluetooth audio or use the voice commands. A Ford customer service representative FordIVTteam actually joined in the conversation and gave the reason why Ford made this change (as it would previously revert to Bluetooth) and the best method to get back to the source they wanted.
Read the full discussion below.
Can Sync default to Bluetooth Audio?
Junior Member
Joined: Jun 2014
Posts: 4
Likes: 0
From: NB Canada
I purchased a 2014 XLT this weekend... sync with the small 4.2? screen without MFT. I am using an iPhone 5s and my Bluetooth stays selected. When I fire up the truck the bluetooth syncs back up and continues playing whatever I had playing when I exited. Yall had me concerned... from reading this thread I was under the assumption that this sync system does not reconnect.
It is a new 2014 XLT manufactured in December.
It is a new 2014 XLT manufactured in December.
5 Year Member
Joined: Mar 2014
Posts: 453
Likes: 145
From: NorCal
The problem is it's not consistent, at least for mine. At this point the majority of the time (a slim majority I think) it works. But not all the time, and often enough that it's really annoying. My three year old has taken to mocking me when I say "bluetooth audio."
I've now changed to a new phone (Galaxy S5 running lollipop) and it is the same. Side note: adding this phone caused lots of bluetooth wierdness, and the solution was to delete all the remembered devices on the truck's system. I initially thought this might be a solution as the bluetooth started working like it should, and then it started disconnecting again the other day. The two main apps I'm using are google play and doggcatcher.
I've now changed to a new phone (Galaxy S5 running lollipop) and it is the same. Side note: adding this phone caused lots of bluetooth wierdness, and the solution was to delete all the remembered devices on the truck's system. I initially thought this might be a solution as the bluetooth started working like it should, and then it started disconnecting again the other day. The two main apps I'm using are google play and doggcatcher.
Senior Member
Joined: Oct 2014
Posts: 254
Likes: 41
From: Orlando, FL
I purchased a 2014 XLT this weekend... sync with the small 4.2? screen without MFT. I am using an iPhone 5s and my Bluetooth stays selected. When I fire up the truck the bluetooth syncs back up and continues playing whatever I had playing when I exited. Yall had me concerned... from reading this thread I was under the assumption that this sync system does not reconnect.
It is a new 2014 XLT manufactured in December.
It is a new 2014 XLT manufactured in December.
Congrats on the new truck though.
Junior Member
Joined: Feb 2015
Posts: 8
Likes: 0
The problem is it's not consistent, at least for mine. At this point the majority of the time (a slim majority I think) it works. But not all the time, and often enough that it's really annoying. My three year old has taken to mocking me when I say "bluetooth audio."
I've now changed to a new phone (Galaxy S5 running lollipop) and it is the same. Side note: adding this phone caused lots of bluetooth wierdness, and the solution was to delete all the remembered devices on the truck's system. I initially thought this might be a solution as the bluetooth started working like it should, and then it started disconnecting again the other day. The two main apps I'm using are google play and doggcatcher.
I've now changed to a new phone (Galaxy S5 running lollipop) and it is the same. Side note: adding this phone caused lots of bluetooth wierdness, and the solution was to delete all the remembered devices on the truck's system. I initially thought this might be a solution as the bluetooth started working like it should, and then it started disconnecting again the other day. The two main apps I'm using are google play and doggcatcher.
I have only been using the default music app and default podcast app on my iPhone 5s and so far flawless.
Junior Member
Joined: Feb 2015
Posts: 8
Likes: 0
Mine works for periods of time too, then stops. I'd like to hear how it's working for you in a couple weeks.
Congrats on the new truck though.
You can. You login on support.ford.com and as long as your truck is registered there, it will have your update information. It says my version is the latest when I go there.
Congrats on the new truck though.
You can. You login on support.ford.com and as long as your truck is registered there, it will have your update information. It says my version is the latest when I go there.
Mine shows the same version as yours.
Member
Joined: Dec 2010
Posts: 39
Likes: 2
From: Baton Rouge, LA.
I hate to hijack this thread, but does anyone's sync let them know verbally that their phone is disconnected? My 09 Platinum's Sync use to call out "phone disconnected", when I forgot to grab it. Now in my 2014 FX4 it doesn't say anything. My 09 had the first generation SYNC but you would think that feature would have carried over to the new? Any thoughts or solutions?
Senior Member
Joined: Oct 2014
Posts: 254
Likes: 41
From: Orlando, FL
I hate to hijack this thread, but does anyone's sync let them know verbally that their phone is disconnected? My 09 Platinum's Sync use to call out "phone disconnected", when I forgot to grab it. Now in my 2014 FX4 it doesn't say anything. My 09 had the first generation SYNC but you would think that feature would have carried over to the new? Any thoughts or solutions?
Community Team
Joined: Mar 2010
Posts: 4,915
Likes: 873
From: Winter Wonderland Alberta
Yes finally
Update now available
FJ5T-14D544-AB
Bluetoothİ Connectivity Improvements:
Enhanced Bluetooth phone connection stability
Enabled track information to be displayed for Bluetooth-streamed media including metadata such as song title, artist name and album title
More robust Message Access Profile (MAP) functionality to handle SMS reception and Text2Speach output
Media Connectivity Improvements:
Improved media connectivity for USB-equipped Apple devices, as well as streamlined device initialization and authentication process
Previous USB or Bluetooth media source playback now resumed after ignition cycle
AppLink Functionality Improvements:
Better AppLink customer experience with more robust features and reliable functionality
Update now available
FJ5T-14D544-AB
Bluetoothİ Connectivity Improvements:
Enhanced Bluetooth phone connection stability
Enabled track information to be displayed for Bluetooth-streamed media including metadata such as song title, artist name and album title
More robust Message Access Profile (MAP) functionality to handle SMS reception and Text2Speach output
Media Connectivity Improvements:
Improved media connectivity for USB-equipped Apple devices, as well as streamlined device initialization and authentication process
Previous USB or Bluetooth media source playback now resumed after ignition cycle
AppLink Functionality Improvements:
Better AppLink customer experience with more robust features and reliable functionality
