Camera is unavailable please contact your dealership anyone had this issue I am out of warrantee need help getting it fixed

 

Most of the time it's the camera but you can not rule out wiring or the sync shout 9 times out of 10 it's the camera

 

Mine did that a while ago when ford replaced my tailgate camera. I think mine was a software issue.

 

Maybe a master reset will work I hate My touch Sync

 

Since your are out of warranty, you might want to check a couple of things before ordering a new camera.

#1, Check the camera quick disconnect at the tailgate, clean it with contact cleaner if needed. Remember to add dielectric grease if you do clean it.

#2, crawl under the truck at check the wiring harness, make sure it is not damaged

#3, Pull the SYNC fuse (I think it's #20, check your manual for the right one)

#4, try a full power cycle. Disconnect the negative terminal at the battery for a minimum of 15 minutes.


If you do need to replace the camera, it's Part# BL3Z-19G490-B

 

And if you do replace the camera you also need the Ford emblem that sits over the camera. I have not been able to remove one with out damaging it yet. It has clips that break and tape that sticks it to the truck.

 

I hit the emblem a coulpe times and it started working ao there must be a loose connection in there

Thanks for all the help

 

Theres now a Updated version, that no longer has the clips that break.

 

Classic. A good whack and everything gets back into place!

 

If at first you don't succeed, whack it!