Topic Sponsor
Introductions New to the site? Introduce yourself!
Sponsored by:
Sponsored by:

Rock auto core return help

Thread Tools
 
Search this Thread
 
Old Sep 29, 2022 | 04:29 PM
  #1  
nuggets55's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2022
Posts: 4
Likes: 0
Default Rock auto core return help

Hi Guys, need some help.
Bought some Calipers off rock auto and for the life of me cannot find where to purchase this discounted shipping label.
Further USPS standard mail box they give you won't fit the calipers.
Fedex wants $100, the core return is less than that.
Any thoughts?



Reply
Old Sep 29, 2022 | 04:53 PM
  #2  
djfllmn's Avatar
Administrator
Supporting Member

10 Year Member
Community Influencer
Community Favorite
Top Answer: 5
iTrader: (1)
 
Joined: Jun 2012
Posts: 23,867
Likes: 5,940
From: Amish Country
Default

what happens if you click on the yellow highlighted text, the directions tell you to do that, it might just be easier and cheaper to hang onto the cores
Reply
Old Sep 29, 2022 | 04:57 PM
  #3  
nuggets55's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2022
Posts: 4
Likes: 0
Default

I highlighted that part on my screenshot, nothing happens if you click the yellow, yes I am beginning to feel that way, but quite annoyed this is so difficult when they say they have discounted shipping that is nowhere to be found.
Reply
Old Sep 29, 2022 | 06:17 PM
  #4  
artsr2002's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2018
Posts: 14,604
Likes: 8,789
From: My House
Default

Go to your order status page and look for option to request shipping label there.
Reply
Old Sep 29, 2022 | 06:32 PM
  #5  
nuggets55's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2022
Posts: 4
Likes: 0
Default

Thanks for your response, I have the cores return ready to go there just is no option of discounted shipping, I am thinking it is not available on every order for some reason. The page I am on with the screenshot is the lower part of the "order status & returns". After I click core return it asks me two questions: store credit or refund, and do you have the original box, and that's it, no offer for purchase a shipping label from us.
Reply
Old Sep 29, 2022 | 06:38 PM
  #6  
artsr2002's Avatar
Senior Member
5 Year Member
Liked
Loved
Community Favorite
 
Joined: Jul 2018
Posts: 14,604
Likes: 8,789
From: My House
Default

Give 'em a ring.
Reply
Old Sep 29, 2022 | 06:47 PM
  #7  
nuggets55's Avatar
Thread Starter
Junior Member
 
Joined: Sep 2022
Posts: 4
Likes: 0
Default

As far as I understand it they have like no customer service, I tried calling WI, but it is a dead end. They don't even have email. Everything refers to those help pages.
Reply
Old Sep 29, 2022 | 07:46 PM
  #8  
Mikes1stF150's Avatar
Senior Member
Supporting Member

Photogenic
Community Builder
Liked
Loved
 
Joined: Apr 2022
Posts: 4,625
Likes: 1,306
From: Horsepasture, Virginia
Default

Welcome.
Reply
Old Sep 29, 2022 | 09:23 PM
  #9  
digitaltrucker's Avatar
Senior Member
10 Year Member
Community Builder
Community Influencer
Active Streak: 30 Days
 
Joined: Dec 2011
Posts: 13,811
Likes: 3,184
From: Texas
Default

Originally Posted by nuggets55
As far as I understand it they have like no customer service, I tried calling WI, but it is a dead end. They don't even have email. Everything refers to those help pages.
They are a registered vendor here, PM them
Reply




All times are GMT -4. The time now is 06:55 AM.