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Ford to drop Microsoft from SYNC

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Old Feb 25, 2014 | 09:31 AM
  #41  
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Originally Posted by Jump1979man
I would bet most peoples issues with Sync are user error and not the system. I liked it on my 2010 and have no issues on my 2013....
Exactly!
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Old Feb 25, 2014 | 01:22 PM
  #42  
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Originally Posted by smurfs_of_war
YES! Fix the current platform rather than dumping it. It's software. It can be fixed. What they are doing is akin to bulldozing a house because the carpet is dirty.
Good analogy. However sometimes, when you can't get your landlord to replace the carpet, you need to find a new home.

Maybe Ford simply wasn't satisfied with Microsoft's response to the complaints with the Sync system.
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Old Feb 25, 2014 | 02:48 PM
  #43  
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Originally Posted by Cord
Good analogy. However sometimes, when you can't get your landlord to replace the carpet, you need to find a new home.

Maybe Ford simply wasn't satisfied with Microsoft's response to the complaints with the Sync system.
Can't argue that.

Being in IT for as long as I have though, I have a gut fear of anything that Blackberry/RIM has their fingers into lately. I don't get the warm fuzzies from this.
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Old Feb 25, 2014 | 07:18 PM
  #44  
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Originally Posted by azmidget91
Am I the only one who likes the current SYNC?
Nope, mine is ok
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Old Feb 25, 2014 | 10:04 PM
  #45  
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I would bet most peoples issues with Sync are user error and not the system. I liked it on my 2010 and have no issues on my 2013.....
Well, if your assumption is true, why are so many people experiencing "user error"?

As to the real reason Ford is dumping SYNC, here it is.

http://www.cnbc.com/id/101444215

If a large percentage of Ford customers feel that SYNC is a buggy system, and make their feelings known, you end up being rated at the bottom of the rankings, below Dodge, and tied for last with Jeep.

Microsoft seems to think that people will accept bugs in their $40,000 vehicle like they do with their $1,000 Windows computer. They are wrong.
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Old Feb 25, 2014 | 11:28 PM
  #46  
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I've had Blackberry, Android, and Apple and to be honest I like the two iPhones I have had (and currently have the 5s) best.

And I don't think Ford is going with Blackberry as the OS, but RIM (Blackberry's parent company) bought the company that makes the OS for Mercedes and Audi. I think it's best to not go with a specific smartphone platform because not everyone has the same OS. If they were to use Android, I doubt it would be very compatible with my iPhone and vice versa.

Also, my wife and I have had really no issues with her 2010 Escape. Both of our phones work just fine. I have had more issues when driving Volvos for work because the screen reads that I am playing a different artist and/or song than what's actually playing most of the time.
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Old Feb 27, 2014 | 02:00 PM
  #47  
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So when they install the new OS system in the new Ford products what is to happen to us who have the current SYNC system in our vehicles? Will it just not be un useable or will there be a patch or a hardware and software swap? I have not even had my first oil change yet and now this.
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Old Feb 27, 2014 | 02:25 PM
  #48  
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Never had any major issues with sync and can say I am pleased.

Nothing is bug free, especially when it comes to software/firmware. Perhaps knowing this gives me proper expectations and why I am pleased.
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Old Feb 27, 2014 | 02:26 PM
  #49  
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Originally Posted by Red13
So when they install the new OS system in the new Ford products what is to happen to us who have the current SYNC system in our vehicles? Will it just not be un useable or will there be a patch or a hardware and software swap? I have not even had my first oil change yet and now this.
How/why do you think a new operating system in a different vehicle is going to affect your current truck?
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Old Feb 27, 2014 | 02:57 PM
  #50  
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Originally Posted by Red13
So when they install the new OS system in the new Ford products what is to happen to us who have the current SYNC system in our vehicles? Will it just not be un useable or will there be a patch or a hardware and software swap? I have not even had my first oil change yet and now this.
There is no way they would update the old systems.

I am also sure there is a contract with Microsoft to continue support for as long as the systems are under warranty plus some.
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