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wtf happened??

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Old Aug 4, 2015 | 02:17 PM
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Default wtf happened??

While driving I went to select a track off one of my two USB drives (which I mostly use compared to radio) when I see the dreaded "a fatal error has occurred" (think windows) pop up in the background of the quadrant. It was hard to make out because it clearly was in the background and not supposed to be there. The screen went black and I lost all power to the unit. Couldn't turn it back on. After about a minute it came on, then went to a sync screen and said "performing scheduled maintenance" before going black again, then turning on. It did this a second time immediately after but hasn't done it since. Has this happened to anyone else??
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Old Aug 4, 2015 | 02:20 PM
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Mine has stopped, updated, then came back on. Not sure why it choose to do this when it did, but all returned back to normal and haven't seen it sense.
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Old Aug 4, 2015 | 02:34 PM
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This happened to me twice within the first week of owning the vehicle (June 22nd) and then it didn't happen again until today after I recalibrate my speedometer.

It runs it's little "Scheduled Maintenance" deal then everything is fine. Seems to only happen when my phone is plugged in. Probably not a good example since my phone is plugged in most of the time.
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Old Aug 4, 2015 | 03:18 PM
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Originally Posted by brasco
While driving I went to select a track off one of my two USB drives (which I mostly use compared to radio) when I see the dreaded "a fatal error has occurred" (think windows) pop up in the background of the quadrant. It was hard to make out because it clearly was in the background and not supposed to be there. The screen went black and I lost all power to the unit. Couldn't turn it back on. After about a minute it came on, then went to a sync screen and said "performing scheduled maintenance" before going black again, then turning on. It did this a second time immediately after but hasn't done it since. Has this happened to anyone else??
Hi brasco,

The scheduled maintenance is normal; it should happen from time to time. If it becomes a problem and happens too often, I recommend a master reset: http://owner.ford.com/sync-technology/perform-master-reset-sync-myford-touch

Also, log into your Owner account to check for updates: Owner.Ford.com Once you're logged in, select the SYNC & HOW TOS tab then CHECK FOR SOFTWARE UPDATES.

Shaay
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Old Aug 4, 2015 | 03:36 PM
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A track?

Someone's showing their age.
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Old Aug 4, 2015 | 03:36 PM
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This is another reason I do not link my phone to Ford Sync.
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Old Aug 4, 2015 | 03:56 PM
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Originally Posted by LordXayd
A track? Someone's showing their age.
Or a former dj. Lol
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Old Aug 5, 2015 | 05:45 AM
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This might sound a little stupid...but.... make sure you don't have any "protected" files. My system hard crashed and would keep doing so until I found three files in my library that couldn't be played.
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