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Sync update mistake...

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Old Dec 17, 2015 | 02:17 PM
  #11  
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Originally Posted by FordIVTteam
Hi Scott2373!

What browser are you using, and have you tried another one to confirm? I also recommend running a Vehicle Health Report if you can't get it completed online: http://owner.ford.com/sync-technolog...c-myford-touch

I'll be here if anything else comes up.

Shaay
Thanks! Gonna try a different browser. Already ran a VHR prior to last install.

Update: Apparently the Sync website is still experiencing issues. The progress wheel has been spinning for about 10 minutes now using IE...The website works perfectly for FireFox, but I can't upload my .xml file. I can upload the file to IE, but the website is being sh*tty...FML...

Last edited by Scott2373; Dec 17, 2015 at 03:24 PM.
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Old Dec 17, 2015 | 07:37 PM
  #12  
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Originally Posted by Scott2373
Thanks! Gonna try a different browser. Already ran a VHR prior to last install.

Update: Apparently the Sync website is still experiencing issues. The progress wheel has been spinning for about 10 minutes now using IE...The website works perfectly for FireFox, but I can't upload my .xml file. I can upload the file to IE, but the website is being sh*tty...FML...
Hey Scott2373,

Were you able to get it to work? If not, please run that Vehicle Health Report. It will confirm the update to the site.

Shaay
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Old Dec 17, 2015 | 08:11 PM
  #13  
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I still wonder if Ford's Sync website was designed by the same cut-rate group of incompetents that designed the original MyFordTouch/Sync 2 vehicle system. Starting in late 2010 for my 2011 MKX, I was never able to download an update from there (I have found updates elsewhere and had the dealer install one or two though they generally want $$ to do so). I haven't had the stomach yet to try again to update my F150 - the last time the site refused to believe I could have a second Ford vehicle with Sync2 so no soup/updates for me.
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Old Dec 18, 2015 | 07:36 AM
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Originally Posted by FordIVTteam
Hey Scott2373,

Were you able to get it to work? If not, please run that Vehicle Health Report. It will confirm the update to the site.

Shaay
I guess I'll have to do it this way, because the progress wheel on the Sync website just spins and spins. Thanks.
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Old Dec 18, 2015 | 01:04 PM
  #15  
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Originally Posted by Derodeo
I still wonder if Ford's Sync website was designed by the same cut-rate group of incompetents that designed the original MyFordTouch/Sync 2 vehicle system. Starting in late 2010 for my 2011 MKX, I was never able to download an update from there (I have found updates elsewhere and had the dealer install one or two though they generally want $$ to do so). I haven't had the stomach yet to try again to update my F150 - the last time the site refused to believe I could have a second Ford vehicle with Sync2 so no soup/updates for me.
Hi Derodeo,

I'd like to help! Please send your email address and VIN in a PM.

Originally Posted by Scott2373
I guess I'll have to do it this way, because the progress wheel on the Sync website just spins and spins. Thanks.
Scott2373,

You're welcome. If you have any other questions, don't be shy.

Shaay
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