Vehicle in question is a 2016 Ford F150 Lariat. The Sync Version was 2.2. Went to Ford website and downloaded the 3.x version to the USB drive. Followed all the instructions, installation completed and said updates would take effect next time system reboots. Turned the truck off for a couple of hours and then went to restart it and the Ford splash screen came up and then screen went blank. Nothing. Radio comes on, steering wheel controls work, backup camera works. But Sync never comes on.

Took it to dealership and they help the battery cables together to try and reset it. Tried to reset it via the power and arrow buttons. System restarts with Ford splash screen and then goes blank. Dealer said it needs new APIM and it will be $1,300. Scheduled to go in next Tuesday. Before I do that, does anyone have any ideas on what I might try first at home?

 

I’m not sure if this would be helpful to you or not, but I just saw this pop up for sale on my local Facebook Marketplace (southern Utah). Factory head unit/touchscreen, amp/hub and also the factory sub. Says it’s out of a F-250, but looks identical to what’s in my truck

https://www.facebook.com/marketplace...4187746041854/

 

@Titanfall Are you the original owner ? Have you modified the APIM at all?

 

From another thread:

Did you try this?

 

If you had the GT theme active, it was removed from the later 3.0 and 3.4 builds. If this is the case, you need to use forscan and go back in and set the active theme to default.

 

Agreed, I would be trying to reinstall it. Try anything at this point, before spending $$ on it.

 

This x2.

 

This ^^ !!

 

Wow, thank you so much everyone. It was the Forscan change to the splash screen that I did 2 years ago. Hooked the laptop up and went default, all is good. Thank you all, you just saved me $1,300