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SYNC Software Update Issue

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Old Apr 3, 2016 | 04:54 PM
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Default SYNC Software Update Issue

After following the on-line instructions, I attempted to update the SYNC file on my new truck ... It stated "installation incomplete" and then stopped. Thoughts?
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Old Apr 3, 2016 | 04:57 PM
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Originally Posted by Nailcreek
After following the on-line instructions, I attempted to update the SYNC file on my new truck ... It stated "installation incomplete" and then stopped. Thoughts?
Why is it so hard for people to type a 2 or 3 after the SYNC?
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Old Apr 3, 2016 | 05:26 PM
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Well, I was hoping for help, not an editorial as to my typing talent.


Unfortunately this isn't technology I'm currently familiar with, and was hoping to avoid a call to Ford or the local dealer.
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Old Apr 3, 2016 | 05:42 PM
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Originally Posted by Nailcreek
Well, I was hoping for help, not an editorial as to my typing talent.


Unfortunately this isn't technology I'm currently familiar with, and was hoping to avoid a call to Ford or the local dealer.
You do know that there is a big difference between SYNC 2 and SYNC 3 so with out knowing which one or at least what model year you have it is hard to give a answer.

True we could make a guess that as you just joined you have a 2016 but how do we know you didn't get a killer deal on a 2015..

But anyways I'm keeping your post on the front page for you..

Last edited by Livoniabob; Apr 3, 2016 at 05:46 PM.
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Old Apr 4, 2016 | 04:20 PM
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Adding the details of your truck so they show up is most helpful.
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Old Apr 4, 2016 | 05:09 PM
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I'm assuming he's talking about Sync 2. I have Sync 3 and have not had any update eligibility for the last month since I bought. It doesn't mean there isn't one...but I have not seen anything about Sync 3 being updated yet.
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Old Apr 4, 2016 | 05:31 PM
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Originally Posted by gopherman
I'm assuming he's talking about Sync 2. I have Sync 3 and have not had any update eligibility for the last month since I bought. It doesn't mean there isn't one...but I have not seen anything about Sync 3 being updated yet.
Maybe yours is doing it automatically via wifi when parked in your driveway?
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Old Apr 4, 2016 | 05:37 PM
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Originally Posted by Livoniabob
Maybe yours is doing it automatically via wifi when parked in your driveway?
I can't imagine it's doing it while the vehicle is off...I've sat and waited for it to update (15 minutes) just to make sure...and I've never seen anything change.
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Old Apr 4, 2016 | 06:02 PM
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truck info really helps......sync3 on a 16.....set to use my home wifi....it checks and updates as needed.....
Attached Thumbnails SYNC Software Update Issue-1.jpg   SYNC Software Update Issue-2.jpg   SYNC Software Update Issue-3.jpg   SYNC Software Update Issue-20160404_174315.jpg  
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Old Apr 4, 2016 | 08:44 PM
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OK, more detail. I picked up my new 2015 Supercab XLT/FX4 (non-touch screen) late last week (prior truck was a 2004 Lariat), and when I registered on-line, there was a software update ... and after trying to transfer files from the web site to the truck via USB, no such luck. I'm wondering whether I'm missing something here.


Oh, and I'm getting it "accessorized" with the bed sprayed (likely Line-X), Truxedo tonneau top and some mud flaps ...

Last edited by Nailcreek; Apr 4, 2016 at 08:46 PM. Reason: Update
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