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Sirius Radio Gripes

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Old 01-24-2019, 09:23 PM
  #41  
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Originally Posted by smdandb2
It's APPALLING that Ford still uses the Sirius technology for their satellite radio receivers, where as every other OEM is using either XM or SiriusXM technology in their receivers.

SiriusXM/XM is a far superior audio codec, which is why every other car made today sounds way better with satellite radio.

There is no fixing this in the Fords. This is not a speaker problem.

If you want to look for yourself, here is a link from SXM with the modes supported per car.
https://www.siriusxm.com/vehicleavailability
This explains why it sounds a hundred times better in my Jeep Wrangler, plus it shows album art.


Old 01-25-2019, 04:52 AM
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Originally Posted by tom231
This explains why it sounds a hundred times better in my Jeep Wrangler, plus it shows album art.

Plus you have Uconnect instead on SYNC. It's better IMO. I have the same in my Grand Cherokee.
Old 01-25-2019, 10:58 AM
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Solutions to common problems:
  • You can give them a credit card. You just have to tell them you do not wish for them to keep it on file. (your legal right)
  • Once you have renewed your Sirius you can call them back and tell them you want to cancel on the last day of whatever you signed up for. They make you call them back as the renewal department is not the same as the cancel department. They tell you "You can cancel at any time". .."Yes I am cancelling a year(or whatever) from now."
  • They give you the line that they can't give you one offer while you are currently on another offer. So you let it expire and call the next day. Big Deal if you are without Sirius for a day.
  • You should be able to get 1 year for $60 or 6 months for $30...plus tax and sometimes "artist royalty fees". (Bogus charge that you may not be able to eliminate.)
I let mine expire and I am really enjoying the radio and my USB stick. Much greater fidelity. Also I was missing a lot of great songs/artists they never seem to play. I am a classic rock listener. I can't really typify myself as "Vinyl" or "Cassette" era, as my range goes from Beatles thru Coldplay. Sirius playlists seems to be very limited. ie. Tom Petty was right with "The last DJ"...
Old 01-26-2019, 10:28 PM
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Sorry but the worst sat radio is provided by Toyota, especially in their Prius. When you have our hand within an inch or so of the screen, it changes. Signal is lost when there is a tree nearby. Just junk. My wife traded for an Ecosport Titanium this afternoon. The Sync 3 and Sirius radio are leaps better than Toyota.
Old 01-27-2019, 06:07 AM
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Originally Posted by k.b.
Solutions to common problems:
  • You can give them a credit card. You just have to tell them you do not wish for them to keep it on file. (your legal right)
  • Once you have renewed your Sirius you can call them back and tell them you want to cancel on the last day of whatever you signed up for. They make you call them back as the renewal department is not the same as the cancel department. They tell you "You can cancel at any time". .."Yes I am cancelling a year(or whatever) from now."
  • They give you the line that they can't give you one offer while you are currently on another offer. So you let it expire and call the next day. Big Deal if you are without Sirius for a day.
  • You should be able to get 1 year for $60 or 6 months for $30...plus tax and sometimes "artist royalty fees". (Bogus charge that you may not be able to eliminate.)
I let mine expire and I am really enjoying the radio and my USB stick. Much greater fidelity. Also I was missing a lot of great songs/artists they never seem to play. I am a classic rock listener. I can't really typify myself as "Vinyl" or "Cassette" era, as my range goes from Beatles thru Coldplay. Sirius playlists seems to be very limited. ie. Tom Petty was right with "The last DJ"...
All good points , I do the same. One thing you didn't mention is streaming. If they don't offer it as part of a $5 / mo. plan, push them on it. With streaming you get all the SiriusXM channels, not just the limited menu Ford gets through Sirius.That way you can stream XM in other vehicles with bluetooth from your phone. I think they have recently raised the price though. The last two offers I received for my other car were $5.99 / mo.
To the third point there is no need to let it lapse. A day or two before expiration (if you don't it will renew automatically at full price) call and tell them you want to cancel. They will make an offer on the spot but play the game. It doesn't take much to get to $5 / mo. Royalty fees are involved so figure another $5 for 6 months. If they offer 6 months tell them you want 12, then you're set for awhile.
Late October, about a month after getting my truck I got a call with an offer to extend beyond the trial period. I did so with all the perks described. The reason I did it then is to get streaming for my Jeep. That extended me out to 17 months @$5 / mo. with streaming.
I've been playing this game for years with them they will bend to keep you as a paying customer.

Last edited by Wicked ace; 01-27-2019 at 06:19 AM.
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Old 01-27-2019, 08:48 AM
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USB stick for the win. All Free hits all the time with no whiny,babbling DJs talking about baseball or other nonsense.
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Old 01-27-2019, 09:32 AM
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Originally Posted by AZ99
USB stick for the win. All Free hits all the time with no whiny,babbling DJs talking about baseball or other nonsense.
Baseball is not nonsense! Rather a critical part of the American psyche.
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Old 01-27-2019, 05:54 PM
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Originally Posted by dantrigg
There I a TSB out on the antenna. When you are close to a cell phone tower, somehow it interferes with the antenna. I complained to the dealer and they replaced it. It fixed the issue.
Originally Posted by djfllmn
here you go
Thanks for this.

Old 01-28-2019, 08:16 AM
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Originally Posted by jetjoe
I would sure like to know how you managed to subscribe without giving them a credit card. This is the one thing I hate about Sirius. The damn games they play when subscribing. You must give them a credit card and to stop them from automatically billing you must call a special 800 number. You can't do it online. And every time I try it, they run you through a battery of options only in the end to be left on hold waiting your turn. And on two occasions, it just disconnected. In my case, on several calls it was over an hour. I will never understand why credit card companies allow this practice? Sirius says they do this to avoid unwanted loss of service. Like it would be the end of the world if it did quit and I had to call them to re-subscribe. When and if I wanted. Now, if I can, I always give them a card that will expire soon.
Here's a suggestion, get a Citibank Double Cash CC. One benefit is you can get virtual account numbers. These are one time use, phone or online only, that you can set the amount available on the card AND when it expires (2-12 months). With Sirius, I'm online with my account at Citi, get a total price from Sirius, and then make a virtual card which expires the same month as the subscription AND has $1 more than the Sirius charge. That way they cannot charge anything except the amount they gave me for the subscription (and maybe $1 more). Then after their charge appears on my statement, I go back to the virtual account feature and deactivate that card number. Nothing for them to charge and they have to contact you to renew. No danger of them "accidentally" keeping your card on file. If they complain the card isn't available, just tell them you no longer have that specific card, which is no lie.

Also this feature is great for protecting your CC when making other phone or online purchases. Use it all the time and never had an issue, even with refunds. And you get a reward of 1% with a purchase and another 1% when you make your payment.

Disclaimer: I have no connection with Citi Bank except for my credit cards. I do get rewards in accordance with the stated policy of Citi Bank on my credit cards, as I do on all CC I have.

Last edited by Ifallsguy; 01-28-2019 at 08:18 AM.
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Old 01-28-2019, 03:47 PM
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It’s too much work to beg Sirius for reasonable rates. I’ll stick with my personal collection on iPhone set to shuffle play.


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