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Radio/screen dead

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Old Jan 31, 2018 | 10:14 AM
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Default Radio/screen dead

My 2016 F-150 Lariat has had no major issues since I bought it two years ago. Today, I got in my truck this morning to find that the touch screen/radio is dead. No power on the USB ports either. Never had even the slightest issue with it up until now. Seems like there is no power to the unit.

I am going to check the fuse box shortly... am I correct in that fuse 33 in the passenger compartment fuse box drives the entire unit?

In the event the fuse is blown, I am concerned about what might have caused it. Anyone know of any other threads on this?
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Old Jan 31, 2018 | 12:42 PM
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When this happened this morning I restarted car a few times and it did not fix it.
Of course, I just went out at lunch to check fuse, and decides to start it again just to check... and screen came on fine with no issue. Strange. Mainly because it was definitely dead with no power at all this morning... does anyone know if there is anything in the power path from fuse to head unit? Any other power switching or controller?
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Old Jan 31, 2018 | 02:30 PM
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My 2018 xlt was about 3 days old, I got in, and screen/radio was dead. Completely black. After a little digging on Google, I found a similar problem. The fix they recommended was holding the power button and forward seek for about 10-15 seconds.. I tired it and it worked like a charm! Apparently that's supposed to be some kind of power reset for the computer. No problems since.
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Old Jan 31, 2018 | 04:17 PM
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My 2016 F-150 has done it 3 times since new. Dealer said it has to be doing it at the time I bring it in. Everytime I start it to take it in, radio works.
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Old Jan 31, 2018 | 04:41 PM
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Originally Posted by bucksandtrucks
My 2018 xlt was about 3 days old, I got in, and screen/radio was dead. Completely black. After a little digging on Google, I found a similar problem. The fix they recommended was holding the power button and forward seek for about 10-15 seconds.. I tired it and it worked like a charm! Apparently that's supposed to be some kind of power reset for the computer. No problems since.

Was going to mention that this is the way to power it on. It appears that at times the unit doesn't get the notice to turn on when the truck starts and you have to manually do it.

There is an update for the APIM that corrects the issue, had it done on mine last year soon after I got the truck, and have not had an issue since. Surprised that a 2018 has had it though, you would think it would be cured by now.
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Old Jan 31, 2018 | 05:49 PM
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https://www.f150forum.com/f118/radio-won-t-turn-405853/
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Old Feb 2, 2018 | 10:44 AM
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Thanks everyone! If it happens again I will try the reset combination.
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Old Feb 2, 2018 | 01:26 PM
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sorry for being so dense but the forward seek button is it the one on the steering wheel?
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Old Feb 2, 2018 | 04:42 PM
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SSM 47041 - 2016-2017 Ford And Lincoln Vehicles Equipped With SYNC 3 - Touchscreen Unresponsive

Various 2016-2017 vehicles with SYNC 3 may experience a touch screen that does not respond to any input. Using the Professional Technician Society (PTS) website > OASIS tab > SYNC version, verify the vehicle SYNC software version. If the vehicle is at version 2.2 please update the module to the latest software level. After the software is updated make sure you shut the vehicle off, open the door for 2 minutes, then turn the key back on before testing the touch screen. If thesoftware is at a later version than 2.2, proceed with normal diagnostics in Workshop Manual (WSM), Section 415-00. For claiming, use causal part 14G371 and applicable labor operations in section 10 of the Service Labor Times Standards (SLTS) manual.
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Old Feb 3, 2018 | 04:09 PM
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Originally Posted by FieroGT
sorry for being so dense but the forward seek button is it the one on the steering wheel?
The ones on the center stack right under the display, steering wheel controls are just remotes, the physical ones on the console are direct.
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