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Post Sync3 Upgrade Audio Problems

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Old Feb 19, 2022 | 04:57 PM
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Default Post Sync3 Upgrade Audio Problems

I upgraded to sync 3 yesterday using a kit from China....everything works except Audio settings (levels, balance and fader) will not hold....if i try to set any of these the settings pop back to full for the levels, and everything at the front right of the truck for balance/fader in less than a second.

Also, and I'm not sure if this is a result of the speakers being pointed to the front right or if it is a separate issue...navigation both on the Ford Nav on Android Auto, doesn't have audio...the music will cut down when the voice directions are supposed to kick in, but no voice.

Does anyone have any suggestions?
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Old Feb 19, 2022 | 06:57 PM
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Originally Posted by hinesw68
upgraded to sync 3 yesterday using a kit from China
What did the China company say when you reached out to them for support? The product you purchased isn't working correctly, they should fix it.
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Old Feb 19, 2022 | 09:18 PM
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Originally Posted by hinesw68
Does anyone have any suggestions?
Yeah, but you won't like mine. Don't buy kits from China in the future.
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Old Feb 20, 2022 | 10:36 PM
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If anyone out there runs into something like this and wants a better answer than 'Don't buy Chinese' here is how I fixed it.

The forscan setting that came programmed with the unit was set for a rotary volume control. I assumed that this was a preference. It is not. You need to change that setting so that you have what your car originally had...mine was a horizontal bar.

I didn't engage their support because they dial in to your system, and I only have a work laptop...no way I'm letting them take control of my work system.
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Old Feb 21, 2022 | 09:30 AM
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Thanks for the feedback, glad you got it sorted out.
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Old Jun 12, 2025 | 06:36 PM
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Originally Posted by hinesw68
If anyone out there runs into something like this and wants a better answer than 'Don't buy Chinese' here is how I fixed it.

The forscan setting that came programmed with the unit was set for a rotary volume control. I assumed that this was a preference. It is not. You need to change that setting so that you have what your car originally had...mine was a horizontal bar.

I didn't engage their support because they dial in to your system, and I only have a work laptop...no way I'm letting them take control of my work system.
did this actually solve it. I’m having same exact issue and this didn’t fix mine. Please help 🙏🏻
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Old Jun 12, 2025 | 06:36 PM
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Does anyone else have any insight on this I’m having the same exact issue driving me insane!
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Old Jun 12, 2025 | 08:07 PM
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@Seth428 Welcome to the forum.

This is an old thread. You really should start your own thread and post full vehicle details so we can assist your better.
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Old Sep 8, 2025 | 05:41 PM
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How did you change this?
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