Another great thing that I was just reminded of as I was pulling out of my driveway is that my parking sensors freeze up as well. So basically if I wash my truck they just beap the whole time I drive it. Literally one thing after another.

 

I would be interested in knowing which CSP the dealer performed 18N03 or 19N06. The procedures are different and VIN specific. Furthermore, the quality of the repair is only as good as the technician performing the CSP. The technical information for the CSPs is approx. 46 to 70 pages depending on which CSP was performed. It is easy for a technician to skip a step (intentionally due to trying to meet flat rate or unintentionally). In either case, if the instructions weren't followed the quality of the repair has been compromised. CSP 18N03 has been revised 6 times to include new parts and/or service procedures. Often times the technician may think he knows how to perform the CSP because he's done it so many times but may overlook new critical information in the revised CSP.

 

I definitely have questioned the competence of many technicians at two different dealerships. Unfortunately real mechanics and troubleshooters are a dying breed there are only a select handful working at dealerships that are not scan tool techs. I guess I'm going to have to raise some hell to get this fixed properly. I will definitely be sharing the info that you're provided with the service writer if that is okay with you.

Davin

 

Now that you have some more information, I would suggest asking some leading questions and allow the Service Advisor to respond. The Service Advisor will unconsciously become defensive if accused. It is not the Service Advisors' responsibility to determine what research is done prior to repairs being made or to dictate how repairs are made. As a reminder Service Advisors are not technicians and calling into question the competency of dealers technicians almost never ends well. Keep in mind the only person with anything to lose is you by becoming adversarial.

 

Here's what needs to happen...someone needs to fall out of the truck from leaning on the door going 75 mph and then get run over by a cement truck and have the body parts spread across the freeway!

Then, maybe someone will listen!!!


So...if you have any friends or family that have really been pissing you off...wash the truck on a very cold day and take them for a drive right after!

 

In the same boat as you this cold snap brought the problem on very early to this Wisconsin winter season. Ended last winter season getting the best of the best up to date fix done only to receive a 19N02 owner satisfaction notice this summer. Have been waiting for a cold snap to see if was needed.

Now the rear doors are functioning properly but the lock actuators are froze on both front doors in the unlock position. Front doors are opening and closing / latch - unlatch but not locking.

Just crossing my fingers that it can be brought in before the doors freeze in the locked position.

PB blaster or what ever lube, opening the venting in the doors or leaving the truck out to vent has not worked to remedy this issue.

Not going to pull apart my doors and hack a backyard fix to give Ford the chance to say well you now own the issue along with denying any future warranty.

Dealerships and have been to 3 different ones just to see if one has the magic answer, All have been very good to work with and taken the time to do it, to the point of giving out a loners so the sealants have had time to dry over night in a controlled area.

In the market for a new truck and the name Ford is quickly fading away.
________________________________________
18 Lariat 502a max tow

 

For those of you wondering what 19N02 is, 19N02 is for owners that had 18N03 supplement # 3 and earlier performed and are still experiencing door latch freezing issues. If you had 18N03 Supplement # 4 or higher perfomed, 19N02 does not apply.

Anyone confused yet?

 

This isn't just an American problem. Hell, BMW has been trying to fix their defective turn signals for multiple decades, with no progress in sight.

I bet the service writers love seeing you coming.

I mean, who knew. You spray a bunch of water on a surface in sub-freezing temps, and then the water turns into ice! OMGWTFBBQ. Ford needs to work on that whole "altering the laws of physics" thing.

 

Spoken like a true lemming. Thanks for your insight

 

So going to try to add to this discussion. Its weird that Ford has this problem again, and by again my last f150 (2004) has the same problem ! So now I have an 2018 and have not had the issue at all yet although I did get the recall notice in the mail. I have been following these door lock threads and decided to use what some others have used, and after i saw some results and videos on the web i decided to use Sl labs SL2. So far so good. Only been a week here in New England , but has snowed and been cold in that week. One curious thing I noticed I hope someone who has the recall done can chime in and let me know. I started on the passenger side and did both doors, the claws of the latch were silver metal. Went around to the drivers side and both front and back latches the claws were black, like covered in plastic. Wondering if this is normal or they have been changed already? I also did both tailgate latches and hood latch for good measure.