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iPhone contacts sync with SYNC3

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Old Nov 4, 2017 | 12:47 PM
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Default iPhone contacts sync with SYNC3

I have a '17 Lariat and I found that after I changed a contact in my phone, that the truck did not recognize the change. I'd go to the contacts page on the truck and there, sure enough, is the old contact info. I deleted the phone from the truck and deleted the BT device on my phone; then repaired them. It took a while but it then re-sync'd my contacts.

Is that what I have to do every time someone gives me a new phone number for their contact? What am I missing? There should be a way to force it to re-sync without going through all the trouble of un-pairing and re-pairing.
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Old Nov 4, 2017 | 03:53 PM
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Just reboot Sync. Press and hold the radio power button and the forward seek button at the same time for a few seconds, and Sync will reboot. Or turn off the ignition and open and close the driver door. Wait a few seconds and then turn the ignition back on. When Sync comes back up, it will reload your contacts. (Sync does this at every restart).

I also saw my contacts reload once after just turning bluetooth off and then back on (on the phone), but I'd have to try it again to see if that's normal behavior.
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Old Nov 4, 2017 | 04:37 PM
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There’s an option in the Sync3 setting to enable auto-download of your contacts. I believe that makes it update every time your phone connects.
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Old Nov 4, 2017 | 08:04 PM
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^This. Mine stay up to date.
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Old Nov 5, 2017 | 07:37 PM
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Are you guys sure that yours are staying up to date? Try changing a contact and then going back out and trying to access it in the truck. The contacts are always there but it's the version of the contacts that were in my phone the day I first sync'd it. It's never updated since and yes, I have always had the option turned on for auto-sync. You'll know it when it's doing it because it'll tell you that it's syncing and it'll possibly take a while if you have a lot of contacts (I have several hundred). I'm not sure I want it to do it every time I get in the car because it does take a while to load them. But I'd like an easier way than unpairing and repairing my phone.

jp2012, none of those things worked in my truck to get it to refresh the list of contacts with the new information I had in my phone. It was always the old list when I looked at it.

Where this became obvious to me is that my sister recently got married and changed her last name. I changed it in my contacts but it was never recognized in the truck until I unpaired and repaired the phone.
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Old Nov 5, 2017 | 07:46 PM
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Default Mine syncs changes just fine.

Originally Posted by flywithgz
Are you guys sure that yours are staying up to date? Try changing a contact and then going back out and trying to access it in the truck. The contacts are always there but it's the version of the contacts that were in my phone the day I first sync'd it. It's never updated since and yes, I have always had the option turned on for auto-sync. You'll know it when it's doing it because it'll tell you that it's syncing and it'll possibly take a while if you have a lot of contacts (I have several hundred). I'm not sure I want it to do it every time I get in the car because it does take a while to load them. But I'd like an easier way than unpairing and repairing my phone.

jp2012, none of those things worked in my truck to get it to refresh the list of contacts with the new information I had in my phone. It was always the old list when I looked at it.

Where this became obvious to me is that my sister recently got married and changed her last name. I changed it in my contacts but it was never recognized in the truck until I unpaired and repaired the phone.
I just tested with two contacts and the updated phone numbers appeared in my Sync3 system immediately.

I have “auto download contacts” enabled on Sync, as well as “sync contacts” enabled on the Bluetooth Sync connection on my phone.


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Old Nov 5, 2017 | 08:11 PM
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Originally Posted by flywithgz
jp2012, none of those things worked in my truck to get it to refresh the list of contacts with the new information I had in my phone. It was always the old list when I looked at it.

Where this became obvious to me is that my sister recently got married and changed her last name. I changed it in my contacts but it was never recognized in the truck until I unpaired and repaired the phone.
Mine stay updated from both my iphone 6s and Android. I just went out and checked with the iphone (changed an existing contact number and added a new contact), and Sync caught the changes with the first update.

Have you tried doing a manual update from Sync3? It's the 'Re-download Contacts' button being pointed to in the image Cuch posted above.
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Old Nov 29, 2017 | 06:28 PM
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Default Requires permission from Bluetooth device

When I try to download my contacts that’s the message I got.
now what
help
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Old Nov 30, 2017 | 06:06 AM
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This morning when I started the truck I got a quick message “downloading contacts” when I checked nothing was there.
Need a little help
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