Bought a used 2017 XLT last week. Couldn't connect my phone through bluetooth on the way home. Long story short, as confirmed by Ford customer service, my truck never had the Sync system installed. So... I'm looking to see about installing Sync on a truck with no Sync. Anyone have experience doing this or know anything about it? Looks like this is the Sync module part #ES7Z-14D212-DA. I have the 4.3" screen and I'm not sure if that's the same part.

If anyone knows the location of the Sync module... I'm thinking I should check to see if it's really not even there. Any help would be appreciated.

 

it should be behind the screen

 

You must have a 300a truck, pretty darn stripped down.


I'd almost follow through on ^ Sync3 conversion considering the price of a new, unless you're going junk yard diving.

 

Okay... just took out the top tray and saw that I do indeed have a Sync module. Part # FL3T-14B428-RA. So, now the question is how do I enable it?

 

ok, I'm assuming you've tried to pair your phone the way it says in the owners manual? It's not an automatic thing, and if there's a phone previously paired then you need to remove it and add yours and set it as primary. http://cdn.dealereprocess.com/cdn/se.../2017-f150.pdf page 428 if you need to look it up.

 

The phone button mutes the audio. That's it. There is no Phone menu listing or Sync menu listing. No way to pair anything. The Ford dealership is still looking for a solution, but they seem pretty clueless.

 

Have you verified it is all wired up? PM me your vin. I'd be interested in pulling the build spec info.

 

Yeah, it's all connected.

 

I got your vin via PM and OASIS clearly shows your vehicle has base SYNC system.

I would suggest taking it back to the dealer (assuming they are a Ford dealer) and let them look into it. You bought it from them and they should be aware of what they are selling and being able to help you out.

 

I called Ford customer care and the guy was very helpful. He looked up the original window sticker and was surprised that the Sync system was not listed on the options like it normally is. So, it looks like it's installed like the build sheet shows (because it is) but somehow disabled. I'm trying to figure out how I can use Forscan to enable it.