They were legit…just never heard any positive feedback from their “support.”

 

Yep I understand.

 

Their quality, service, leadership, lineup and responsibility for their issues is headed for the toilet. Wife has been a Subaru Lover over the save time period. Virtually no issues. They had head gasket issues but they owned-up for them.
She had a head gasket leak 15,000 miles out of warranty. Back in the day the repair cost was $750. They gave us a free loaner and finished in two days. When they gave us the bill, they gave us two choices. A warranty rebate of $500 or a Subaru of America check for $750 toward a new Subaru in the next 3 years. No tricks. No exceptions or limitations. We took the $750. Two years later we shopped around, took our best deal and as they were writing it up, we said, “ oh yeah. We have this check.” They said, “great! That comes right off the bottom line because we get that from Subaru.” We’re literally 8-10 Subarus later”. If Subaru made a decent, full size pickup, I would be tempted.