Bluetooth issues

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Jan 17, 2019 | 08:19 AM

#21

graym

Thread Starter

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Joined: Sep 2016

Posts: 257

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From: York, PA

Quote:

Originally Posted by djfllmn

ford, does have a global system IF the repair was submitted to ford for payment. And you could call ford before you go in, won't hurt anything

yes, any repair fix etc was warranty while at Gene LAtta...so I would suspect it would be

Jan 17, 2019 | 04:50 PM

#22

woodall01

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Joined: Jan 2019

Posts: 1,241

Likes: 202

Quote:

Originally Posted by graym

So things have escalated since I started this thread...I now need a new APIM...GPS dead, screen very slow in responding, bluetooth non existent...Has anyone had any goodwill assistance from ford with this? I have 40K in miles on the truck and now I am screwed....this is a piece of **** and at this point should not have gone bad....any advice?

If you have less then 40K on the truck and it's less then 40month old. I would move fast you want the Premium Care.

https://www.lombardfordwarrantys.com...ndPromoEmail=1

It's worth a shot.

Jan 17, 2019 | 05:13 PM

#23

graym

Thread Starter

Senior Member

Joined: Sep 2016

Posts: 257

Likes: 14

From: York, PA

apparently you have to go through an "inspection" I think they will notice.

Jan 31, 2019 | 11:33 AM

#24

sammythebu11

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Joined: Jan 2019

Posts: 49

Likes: 3

I have a brand new truck, 2018 XLT, 2 weeks old and it has been disconnecting from the bluetooth and reconnecting every couple of minutes during a call (I haven't looked while not on a call).
Do I have a bad APIM from the factory? has anyone else seen this from the factory? how long does the replacement take?

thanks,

Sam

Jan 31, 2019 | 11:41 AM

#25

woodall01

Senior Member

Joined: Jan 2019

Posts: 1,241

Likes: 202

Quote:

Originally Posted by sammythebu11

go on to owner.ford.com and make sure that you have the latest version of Sync. If you do have the latest version, then the unit is going bad. It usually take a couple of hours, but I would tell the dealership to give you a loaner car. It's happens to electronic, they are usually either bad out of the box or usually have problem after the first 90 days.