After doing a lot of searching through various threads, I've not seen any mention of an issue with Sync 3 (v 2.3) and activating Siri via bluetooth connection to my iPhone running iOS 11.

First, let me explain that I'm not a fan of Apple Carplay. I don't mean this to turn into a debate about the attributes of Carplay; I just personally prefer using the Sync functions rather than having to use Apple's apps. So, I pair my iPhone via bluetooth and use the normal Sync functions. However, to use hands-free texting, I have to use Siri. And this is where iOS 11 and its' "Do not disturb while driving" feature screwed things up.

Previous to iOS 11, I simply pressed and held the talk button on the steering wheel until the "Siri" text popped up on the screen. It was followed by Siri's dual "ready" tone. I would then interact with Siri as normal, and all would be well. However, since the introduction of iOS 11's "Do not Disturb while Driving" feature (which I have set for 'Manual' activation), if I press and hold the steering wheel talk button, I get a splash screen that tells me that the "feature isn't enabled". If I click "OK" on the spalsh screen, and then hold the talk button again for a second time, Siri comes up and works like normal. It's almost like it take one "mulligan" swing to figure out that the iPhone really is available for hands-free use.

Anyone else have this same issue?

Melsman

 

Mine doesn't do that, it always works first try. Have you tried removing the Bluetooth pairing from both the vehicle and the phone and then re-pairing them?

 

I use mine everyday. I just hold the talk button until I hear the Siri beep and then say what I want. I've never had anything pop up on the screen, just hear the tone. I'm using an iPhone X with the most recent update.

 

Same here. Though I do use CarPlay about half the time.

 

I will have to give this a try tonight. If I recall my 2016 Sync 3 NAV 2.3 OS11 will only do Siri if my phone is hard wired via the USB. It would not work just using blue tooth. I have checked that the new Do not disturb while driving is off and will give it another try. It would be neat to be able to use Siri just via the Bluetooth as I have never been able to do that before.

Well aint you guys just the cats pajamas. I tried this via Bluetooth only, and Siri works fine with no errors or anything. Push and hold the talk button until Siri shows at the top of the screen, then it gives the normal 2 beeps and Siri does her stuff. Thanks for turning me onto this. The Apple car play still only works using the USB connection but as we are not speaking at the moment that is just fine.

Marc

 

I have this issue too (same as OP). The first time, while connected via bluetooth (don't recall if this is an issue direct connected via usb), when I press and hold the steering wheel command (voice) button, Siri comes up, beeps, but also get the Error screen (which asks me to close). I can hit and hold the button a second time, and it works (whether I close the error notification or not). Every time after that (until I restart the truck), Siri responds properly.

I've noticed a lot more annoying "features" with Sync3 as well, but haven't taken the time to document them. I too am not a fan of Apple CarPlay - as I lose a lot of Sync3 features (temp, Nav...etc) when it takes over the screen.

...and don't get me started on the "Find Apps" feature.

 

Hmmm... good point. I will unpair and then re-pair to see if that makes a difference.

Melsman

 

OK - I think I figured out the trigger on this. I un-paired and re-paired, but still had the same issue. But during the process, I discovered that I have to wake the phone up after the ignition is turned on in order to get Siri without getting the error splash screen. Once I've woken it up, it works normally.

For example, I wear my phone in a plastic holster on my belt. I normally don't take it out when I drive. So, while in the holster, it's in sleep mode. If I leave it in the holster - or take it out and place it on the magnetic mount without waking it up - I get the error message when I first try to use Siri. (And as before, a second attempt works normally.) However, if I take it and - after turning on the ignition - simply open it up to the lock screen (wake it up), it works first time without generating an error splash screen.

So, apparently - since the advent of iOS 11's "Do not disturb while driving" feature - the phone has to be "tickled" once to wake up after the ignition is on. Then it's good to go for the remaining ignition-on cycle. Not really a 'fix' per se, but at least I semi-understand what's happening now.

As a note - I'm using an iPhone 5S paired with an Apple Watch. (I mention the watch only because I've seen the bluetooth connection between the watch and the phone create some interesting conflicts with other bluetooth devices.)

Melsman

 

Interesting...I'll have to try that (wake up) before I resort to the unpair/pair step.
Regarding the watch: I do know that Siri (on your watch) won't respond unless I've unlocked my phone the first time after putting my watch on.