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2019 Sync issues

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Old Jun 16, 2025 | 11:03 AM
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Default 2019 Sync issues

Hey guys

2019 F150 Lariat

Recently my sync system has been acting up. Few years back I updated to Sync 4 and it has been working relatively issue free for the past few years but since about 2 weeks ago it has really started acting up.

Every time the car is started it asks me if I want to turn on auto updates and sync diagnostics as well as a few other messages, no matter what I hit, it will ask me again at the next start up. Sometimes my backup camera will also not switch back when I take the car out of reverse, I also noticed that it also takes longer than I think it should when shutting down etc etc.

My first thought was to do a factory reset, but when I try that, it just freezes up and does nothing. I tried disconnecting the battery for about 30 minutes and that did nothing.

It's been quite a while since I did the sync update, so I'll have to do some research to refresh my memory on that process but I don't know if maybe redoing that may be of help.

Any suggestions?
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Old Jun 16, 2025 | 01:28 PM
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Are you on your original battery?
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Old Jun 16, 2025 | 02:34 PM
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Sync 4? Did you upgrade the APIM and screen?
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Old Jun 16, 2025 | 03:15 PM
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In another thread he mentioned upgrading to 3.4, that's probably what he's talking about.
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Old Jun 16, 2025 | 08:58 PM
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It's not the Sync update. Software working fine for a couple years and suddenly doing weird things is the least likely cause. You're seeing the symptoms of something else... could be battery going bad. Just slightly low voltage can cause all sorts of weird electronic problems in these vehicles.
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Old Jun 27, 2025 | 12:13 AM
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Originally Posted by nhizzat
Sync 4? Did you upgrade the APIM and screen?
Originally Posted by Laminar
In another thread he mentioned upgrading to 3.4, that's probably what he's talking about.

Originally Posted by Laminar
In another thread he mentioned upgrading to 3.4, that's probably what he's talking about.
woops, yea my bad, that's what I meant. Been a while since I did the update
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Old Jun 27, 2025 | 12:18 AM
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Originally Posted by SpencerPJ
Are you on your original battery?

Originally Posted by Taggart
It's not the Sync update. Software working fine for a couple years and suddenly doing weird things is the least likely cause. You're seeing the symptoms of something else... could be battery going bad. Just slightly low voltage can cause all sorts of weird electronic problems in these vehicles.
You know, I did suspect the battery at first. My battery is about 2-3 years old, not super old, especially since it's an optima, but it's not a total surprise. I have noticed that it has degraded significantly and has started giving symptoms.
So I guess this confirms my original suspicions.

​​​​​​​Time for a new battery again I guess
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Old Jun 27, 2025 | 08:08 AM
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Keep us posted (personally I'm not a fan of the optima) I plan to go the wallyworld route when needed. Verify cca etc for your truck. https://www.walmart.com/ip/EverStart...R&athbdg=L1200
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Old Jul 15, 2025 | 08:33 PM
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I've had multiple optimas that lasted 7-8 years, but the last 2 I bought don't seem to be holding up anywhere near as well
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Old Jul 15, 2025 | 08:59 PM
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Everstart Platinum AGM from local Wally World here. No problems.
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