2015+ Frozen door latch TSB/ Recall
#1641
The solution to this problem.... Very simple. You call Ford Dealership and tell them you have the problem and need a Rental from Ford until it is fixed. Depending on the rental response you call Ford Customer Care and tell them you need a rental approved while you wait on parts for the Frozen Locks and Latches on your truck. Tell them whatever reason it is you depend on your truck and you won't accept it back until they fix it.
Drop Truck off at dealership leave in Rental Vehicle.
Begin consulting your State's Lemon Laws and determine if your truck qualifies. Rinse and repeat this process until it either is fixed or it becomes Ford's problem. While you are in the service department you will have lots of company and see it is a pretty common problem when it becomes "that time of year".
Been the same drill every Winter since 2015 style and I imagine the problem has to be growing!!
Drop Truck off at dealership leave in Rental Vehicle.
Begin consulting your State's Lemon Laws and determine if your truck qualifies. Rinse and repeat this process until it either is fixed or it becomes Ford's problem. While you are in the service department you will have lots of company and see it is a pretty common problem when it becomes "that time of year".
Been the same drill every Winter since 2015 style and I imagine the problem has to be growing!!
#1642
I’m That Guy
The solution to this problem.... Very simple. You call Ford Dealership and tell them you have the problem and need a Rental from Ford until it is fixed. Depending on the rental response you call Ford Customer Care and tell them you need a rental approved while you wait on parts for the Frozen Locks and Latches on your truck. Tell them whatever reason it is you depend on your truck and you won't accept it back until they fix it.
Drop Truck off at dealership leave in Rental Vehicle.
Begin consulting your State's Lemon Laws and determine if your truck qualifies. Rinse and repeat this process until it either is fixed or it becomes Ford's problem. While you are in the service department you will have lots of company and see it is a pretty common problem when it becomes "that time of year".
Been the same drill every Winter since 2015 style and I imagine the problem has to be growing!!
Drop Truck off at dealership leave in Rental Vehicle.
Begin consulting your State's Lemon Laws and determine if your truck qualifies. Rinse and repeat this process until it either is fixed or it becomes Ford's problem. While you are in the service department you will have lots of company and see it is a pretty common problem when it becomes "that time of year".
Been the same drill every Winter since 2015 style and I imagine the problem has to be growing!!
Now for some of us we happen to have bought a slightly used year old truck and the lemon �� laws do not apply to us, so that remedy is out for us .
And finally as you said anywhere that’s having freezing temps this time of year , the dealerships are having tons of trucks in the service department with same issue, as my dealer stated there’s new ones on the lot with the problem, this is where the problem lies, fords only has had to deal with us complaining for a few months a year and only where the majority of the trucks are having this problem because freezing temps, come spring and everyone stops complaining... if the problem would have affected our trucks year round in a larger geographic area more complaints would be in and they woulda had to do somthing much sooner...
Last edited by F150CMH; 12-24-2018 at 01:49 PM.
#1643
Senior Member
Well people had the 18N03 done all doors. Right rear failed within a week and latch & actuator where replaced. Now my Christmas present from Ford the driver side rear door failed to latch today @17F outside. Been working was working yesterday. This will make 3 trips in December for the same issue. This truck has been treated the same as all the vehicles since buying my first vehicle in 69. Had F series trucks from a 50 F1 to this 18 Lariat. 16 & 18 Lariats are the only vehicles to have consistent re-incurring latch issues. This visit will include a trip into the sales managers office to start the a customer quality complaint. Also this vehicle is looking better and better every single day.
https://redirect.viglink.com/?format...AU%2C24G%2CAPA
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18 Lariat 502a 3X door fails
https://redirect.viglink.com/?format...AU%2C24G%2CAPA
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18 Lariat 502a 3X door fails
#1644
Senior Member
Get in my warmed up truck to go to work this morning 27 degrees out, get to end of street turn right and notice right door is not latched. So I pull over get out and try and close the door a couple of times and still not latching I try thumping inward on door handle then it finally latches. This is the first time in 2 yrs that this has happened.
#1645
mine are still working after ghetto fix with spray down WD-40 and PB. Tempted fate twice now in below freezing going to the car wash just to see what would happen. All is well. I would not give up on the spray down fix just yet. Have to hit the G spot so to speak shoving the little straw way up in there by removing the three torx head bolts on the latch and moving it over just a bit. Give it a good soaking, wait a bit, then hit it again. One guy on here said it failed him, I think he was unable to get it up where it needed to be or had a lot of water to overcome at once. I am still inclined to drill an access hole just above the latch bid enough for the straw to allow spray to cascade down over the latch mechanism.
#1646
The only way that thing could look better if it had a picture of another vechicle in front of it
I had a Jeep Commanche pickup and it was pretty nice for a small pickup. That new Wrangler based truck is straight up fugly!!
I had a Jeep Commanche pickup and it was pretty nice for a small pickup. That new Wrangler based truck is straight up fugly!!
#1647
Folks think about it this problem basically renders a vehicle undrivable for safety reasons everyone with this problem should be leaving their vehicle until it is fixed at a dealership and getting a free loaner !
Last edited by yellowboy; 12-25-2018 at 10:09 AM. Reason: mistake
#1648
Super Moderator
Mine has never left it undrivable.....or unsafe.
It has been an annoyance for sure !!
If your latch sticks open lock the door and it will latch.....
But now it will only be openable from the inside..... but your already inside !!
When you get where you are going you can open the door from the inside handle.
If it hasn't already thawed out.
This has been the case all 3 times my truck has had the problem.
Now I'm thinking of pulling the door panel and having s look around in there.
If I do I will step by step the procedure.
It has been an annoyance for sure !!
If your latch sticks open lock the door and it will latch.....
But now it will only be openable from the inside..... but your already inside !!
When you get where you are going you can open the door from the inside handle.
If it hasn't already thawed out.
This has been the case all 3 times my truck has had the problem.
Now I'm thinking of pulling the door panel and having s look around in there.
If I do I will step by step the procedure.
#1649
I’m That Guy
Doesn’t latch shut
Mine has never left it undrivable.....or unsafe.
It has been an annoyance for sure !!
If your latch sticks open lock the door and it will latch.....
But now it will only be openable from the inside..... but your already inside !!
When you get where you are going you can open the door from the inside handle.
If it hasn't already thawed out.
This has been the case all 3 times my truck has had the problem.
Now I'm thinking of pulling the door panel and having s look around in there.
If I do I will step by step the procedure.
It has been an annoyance for sure !!
If your latch sticks open lock the door and it will latch.....
But now it will only be openable from the inside..... but your already inside !!
When you get where you are going you can open the door from the inside handle.
If it hasn't already thawed out.
This has been the case all 3 times my truck has had the problem.
Now I'm thinking of pulling the door panel and having s look around in there.
If I do I will step by step the procedure.
#1650
Senior Member
iTrader: (1)
Might want to google "SWAG" PDF for further information on how to proceed...
Is this "holiday snarkyness"?
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F150CMH (12-25-2018)