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Camera is unavailable????

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Old 10-02-2015, 12:52 PM
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Default Camera is unavailable????

Camera is unavailable please contact your dealership anyone had this issue I am out of warrantee need help getting it fixed

Last edited by BigEvil2005; 10-02-2015 at 04:37 PM.
Old 10-02-2015, 02:09 PM
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Most of the time it's the camera but you can not rule out wiring or the sync shout 9 times out of 10 it's the camera
Old 10-02-2015, 02:41 PM
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Mine did that a while ago when ford replaced my tailgate camera. I think mine was a software issue.
Old 10-02-2015, 04:37 PM
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Maybe a master reset will work I hate My touch Sync
Old 10-02-2015, 08:23 PM
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Since your are out of warranty, you might want to check a couple of things before ordering a new camera.

#1, Check the camera quick disconnect at the tailgate, clean it with contact cleaner if needed. Remember to add dielectric grease if you do clean it.

#2, crawl under the truck at check the wiring harness, make sure it is not damaged

#3, Pull the SYNC fuse (I think it's #20, check your manual for the right one)

#4, try a full power cycle. Disconnect the negative terminal at the battery for a minimum of 15 minutes.


If you do need to replace the camera, it's Part# BL3Z-19G490-B
Old 10-03-2015, 09:48 AM
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Originally Posted by soaringfalcon
Since your are out of warranty, you might want to check a couple of things before ordering a new camera.

#1, Check the camera quick disconnect at the tailgate, clean it with contact cleaner if needed. Remember to add dielectric grease if you do clean it.

#2, crawl under the truck at check the wiring harness, make sure it is not damaged

#3, Pull the SYNC fuse (I think it's #20, check your manual for the right one)

#4, try a full power cycle. Disconnect the negative terminal at the battery for a minimum of 15 minutes.


If you do need to replace the camera, it's Part# BL3Z-19G490-B
And if you do replace the camera you also need the Ford emblem that sits over the camera. I have not been able to remove one with out damaging it yet. It has clips that break and tape that sticks it to the truck.
Old 10-03-2015, 11:06 AM
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Originally Posted by Spazmonkey05
And if you do replace the camera you also need the Ford emblem that sits over the camera. I have not been able to remove one with out damaging it yet. It has clips that break and tape that sticks it to the truck.
I hit the emblem a coulpe times and it started working ao there must be a loose connection in there

Thanks for all the help
Old 10-03-2015, 11:26 AM
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Originally Posted by Spazmonkey05
And if you do replace the camera you also need the Ford emblem that sits over the camera. I have not been able to remove one with out damaging it yet. It has clips that break and tape that sticks it to the truck.
Theres now a Updated version, that no longer has the clips that break.
Old 10-03-2015, 02:00 PM
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Originally Posted by BigEvil2005
I hit the emblem a coulpe times and it started working ao there must be a loose connection in there

Thanks for all the help
Classic. A good whack and everything gets back into place!
Old 10-03-2015, 07:53 PM
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Originally Posted by BigEvil2005
I hit the emblem a coulpe times and it started working ao there must be a loose connection in there

Thanks for all the help
If at first you don't succeed, whack it!


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