mass-hole

The 2.7 Payload Package is a great to have, but be aware that it will kill MANY options on an XLT truck. No 301 or 302A package. You can forget the sport package. You can forget getting a 36 gallon tank. Etc Etc.

All the 2.7 Payload Package does is increase the 2.7 trucks GVWR and payload capacity to the about the same as what a 3.5 ecoboost or 5.0 come with by default. It goes from 6600lbs for a 4x4 crew cab to a 6900 lbs.

I dont agree that the payload package is necessary for a 2000# trailer. Not even close. With 3.73's and the trailer tow package, the 2.7 is rated for ~8000 lbs. You may be payload limited but I will bet a lower option XLT will still have 1500 lbs or more of payload. The 2.7 Payload Package might get you to 1800 or so.

mtj679

Well, this really doesn't pertain to the things I started out asking about here, but it's certainly something I'd like to hear opinions about, sorry its long, only way I know how to explain it.

I did as was suggested, and talked with the floor manager. He said no worries, they'd give me the best deal possible, which I need, with three kids in college. And you were right Smokeywren, he set me up with a floor salesman, and while the floor salesman was in and out of the figures only so far as to letting me know what some various options cost, it was the sales manager or floor manager with the final say. I have been over to this dealership no less than three times, couple hours each time, narrowing down the vehicle I wanted.

The entire process though,even though I was still trying to get my questions answered about certain options and packages, they made a huge deal and said over and over can we make a deal now, if so lets shake on it and finalize the deal. Apparently "finalize" means different things to different folks. I bought a truck Tuesday, or thought I had. I gave them a check for $500 down. Pretty sure it's been cashed.

They did tell me they would wait until today to order it, because the man that does that was out of town, and they didn't want to mess it up. I went in earlier today. It was taking way too long, and as time passed I was getting skeptical. Especially when told the internet was having trouble, yet I could see other salesmen using the internet. Also, as it turns out, it's the owner who was out of town earlier, and he is the only one who "puts in all orders". I suspect now they were just leaving me hang...

Turns out when the salesman I was talking to got together with the floor manager, they screwed up. Not just a mathematical error, but they took their standard amount off, and took the Ford incentives off, and I guess one or the other took the incentives off of one of the figures twice. So I went in today with one change which they gave me the option of doing (the color) and My final price (today) all of a sudden is $2514 higher. Actually it was $2878 higher, but $364 of that went to the color change. But there was all of a sudden $2514 on their I wasn't counting on.

I've owned my own business's, I had screw ups time to time, I always honored them though, I didn't pass the buck, or the cost on, sometimes I had to eat some of the profits, there were a couple times I made nothing because of my screwups but I still honored my word. Apparently not so with these guys....wouldn't be so hard to take except for the fact that literally 20 times I was asked to "shake on it", finalize the deal. I thought that was the whole point of giving them a downpayment. So as far as I was concerned, we had the deal done earlier, been a great week up until today. At the very, very least in my humble opinion, they should have offered to split the difference, but that didn't happen.

The reason I'm throwing this out there, well for one thing 2500+ is a big deal. And as far as I know, I've been played. No matter what the case, no matter what the screwup or who screwed up, it's still $2514. The whole thing just smells bad to me. If I buy a Ford F-150, I'll find another dealer, but I am curious what you think. Is this a sales tactic?....or honest mistake?

And another question, Smokeywren, you had mentioned they will usually work with a person to get in the vicinity of that $500 over invoice area....how do I know if they are there? Is there a place you can go and trust that tells you what invoice price is?

Thanks guys....

smokeywren

F-150 Build&Price on Ford.com and on Edmunds.com and NADAGuides.com that use Ford.com's build&Price software, are broken right now. But Build&Price still works on
www.kbb.com

Build and price your F-150 there and they include the invoice price. I just built a 2018 F-150 SuperCrew 4x4 Lariat shorty with 3.5L EcoBoost engine with minimum options required for towing. KBB disabled the "copy" function, so I cannot show you the results, but
MSRP was 52,635
Invoice was $49,009, or about 7% off of MSRP.

Build&Price on Ford.com does not include invoice price, but Edmunds.com and NADAGuides.com adds invoice price to their results. So when build&price gets fixed on Ford.com, then use it on Edmunds.com or NADAGuides.com to get a better indication of all the ifs, ands, and buts about ordering an F-150. KBB works, but it's not as accurate as the Ford.com-based build&price. For example, with a quick run using KBB to get the invoice price noted above, I didn't see the option for the max tow pkg.

Sounds like it. There are lots of lying scum-of-the-earth car salesmen (and their new-car managers) in dealerships.


If you go to another dealer, use the fleet manager, not the new vehicle manager. And make it clear that you expect to see the factory invoice. If they won't show you the invoice, then they're probably lying about their gross over invoice. If the truck is in stock, the dealership already has the invoice to show you. If you order a new truck, the dealer should receive the invoice a few days after the order is sent from the new vehicle order processing center (VOPC) in Dearborn to the assembly plant that will build your truck.

mtj679

Thanks Smokeywren, At this point I think I'll visit at least a few more dealerships. Funny thing is, if I'd of got this price going in, I'd of most likely been ok with it. But to spring it on a guy right at the end....guess I've seen too much thru the years and while I used to give folks the benefit of the doubt, not so much anymore. Earlier, some of these dealerships I have visited, I asked for fleet manager and I think they were wondering what I was talking about. Suspect I need to visit a few larger dealers. I'll keep working away at it. Thanks!

smokeywren

Yeah, the Mom&Pop dealerships, such as my White Motor Company in Stanton TX, don't have fleet managers. The dealer himself is the only sales manager in the store. The only other manager in the store is the service manager, and sometimes they have a parts manager. The dealer himself handles new cars, used cars, and fleet sales.


But down the road in Midland, a town of about 150,000 folks in the middle of the oil patch, my nephew is the fleet manager at the Ford store. Fleet vehicles are almost always special ordered, and rarely taken out of stock. So the fleet manager is well versed in special orders of new vehicles. But a good fleet manger will keep a few of the most popular vehicles in stock, such as F-150 and F-250 "work trucks" with XL trim, in case an oil field worker crashes his work truck and needs a replacement ASAP.


BTW, you want a good Ford sales manager that will tell you the truth, the whole truth, and nothing but the truth? Then go to White Motor Company in Stanton and ask for Danny Ireton. Or go to Rogers Ford in Midland and ask for Vance Lane. Another I know about is Bobby Williams, the fleet manager in Fontana CA. Or Cochise Willis in Houston, the fleet manager at a huge Ford store that I've forgotten the name of. So the good guys are out there, but they are far outnumbered by the scum salesmen that will lie to their grandmother to sell a vehicle.

mass-hole

I feel like this has to happen way to often for it to be an accident but you never know.

Are they going to give your $500 back or what? Can you cancel the check if it has not been cashed?

If not, then I think you kinda need to look at it like its a $2000 price difference because if you walk away and they keep your $500 then you have $500 less in your pocket for the next dealer you go to. The new dealer wont make the same mistake with the double incentives so you will still be paying that $2500 mess-up, just without that $500 deposit in hand.

mtj679

Well guys, funny how this is working out, I think I may have stumbled onto that guy who tells nothing but the truth the whole truth and nothing but the truth! I'll explain more a bit later, don't want to jinx it!

Mass-hole---my check was already cashed, but I'm not worried, there won't be any problem getting it refunded.

This just might be a case of the boss wanting to pay his vacation off sooner :-) (Just kidding...)

UncleFester

If they won’t honor the original deal, they owe him his $500 back. Period.
Otherwise, they would be guilty of violating his state’s consumer protection laws.

mass-hole

Guess that depends if he signed something or just "shook on it." I have a hard time believing they would back him up if its a he said, she said, situation. To me, it sounds like that is exactly what happened.

UncleFester