saxd

I didn't get that adapter. The one I got was for a satellite radio. You get your response on here or through an email? I still haven't received any response. And you're right. I need to invest in an micro SD reader.

Merf

[MENTION=181415]saxd[/MENTION], direct to my email. If you do get an SD reader I am still looking for the maps. Frig maybe I have the wrong antenna connected. Will have to check that. No reply today yet. Will keep everyone posted. They did give me some answers they worked I now have working internet.

Merf

It would seem Sundaybuy have gone back on holidays or something. After one email reply Mon I have sent two response that have remained unanswered. They did reply on this forum once lets try again.
Here is the first reponse:
sales
Jun 2 (2 days ago)

to me
Hi,

So sorry to reply you in delay ,we just come back from holiday .

1)GPS is Europe I am in CANADA. please provide North American maps.
Re:Sorry,we will send a new SD card with map to you ,is it ok ?

2)I have a hot spot phone my tablet connects perfectly in the truck so I know it is working. When I go to the connect WiFi and try to link to my phone it can not see it. I paid extra for internet access. What do I do to fix this?
Re:Which cable you connect wifi dongle ? You should plug it with the white USB cable which write "3G/wifi".Then please go to internet option of car radio ,search wifi and input the pass word

3) There are two USB type cables and two ports on the back of the unit. USB and 3G can you tell me what these are for and how I use them? Attached are the pics of the two cables.
Re:Black USB cable is used for normal USB port,white USB cable is used to connect with wifi dongle or 3G modem

4) Can you also provide better operating instructions for the radio. What does LOC, AST, RDS, ST and the <<, >> supposed to do? How do you manually tune in a station and store it?
Re:you can check these in user manual,didn't you find them ? RDS is used for Europe,you can ignore it

5) I have found the input for AUX 1 Can you please tell me where AUX 2 input is.
Re:Please check all the AUX cables,or you can check the wire diagram on the top of car radio.

6) The audio input jack next to the Cigarette lighter no longer works should it? is there something I need to do?
Re:Which cable you asked ?Would you take a photo ?

7) I selected every option the unit I purchased but the unit has no DTV inputs both of the input points just have a plastic plug. Can you provide the module that should be installed for this option.
ReTV is optional.And this unit hasn't ATSC optional,maybe you can buy ATSC receiver box in USA market.
Here is my reply:
Kevin Murphy <krmerf@gmail.com>
Jun 2 (2 days ago)
to sales, service, support
1) Can you just send me all the files ZIP and I can put them on the SD card I have.
2) Thank you that worked. I did not know what the dongle was for or where to put it.
3) Thank you
4) Found the user manual. I had put the remote aside and now have that and the manual. All good
5) I will not be able to check again until the weekend. I did try all the cables I could find. I will check again.
6) Picture attached please advise how to reconnect it.
7) I thought I bought the DTV option. Oh well buyer beware.

New items:
8) I never received the backup camera can you please send new one.
9) The antenna adapter cable has a short in it. I can not get it to work and I have tested it. Please send new with camera.
10) Please send new SD card with Canada/North America on it. If the files you send me do not work it will help.
11) I went to the web site naviextras.com. They ask for a make and model of the GPS. What do we put for the answer to get upgrades in the future?

Regards Kevin.

saxd

Hey Merf,

I'm still not getting a response from them. What email address are you using. I try to contact them through their website but it gives me an error message every time I try to send a message. I was able to get a response through the initial sales email however they are no longer responding to that. I have PM'd Sundaybuy on here numerous times and I am not getting a response. This is very frustrating!

Merf

If you look back through this thread its on the first page. They replied to my post saying prove I bought there unit and said use the following address for help support@sundaybuy.com you will also see I copied and pasted there original confirmation email that says if you have problems email service@sundaybuy.com. I got there second response from sales@sundaybuy.com. So now I put all 3 addresses in the send to:
Going to try again tonite as it will be Fri there the last day of another week.
Keep intouch and let me know how it goes.

Merf

[MENTION=181415]saxd[/MENTION], nothing so far. 93cobra#2771 gave a new address he got replies to while he was debugging his install stone@sundaybuy.com. tried that one today. See what tomorrow brings.

saxd

Same here. No luck.

Merf

Some good news. The company has responded and is sending the camera and the maps ya. Still wait for them to tell me the the answer to my quetion
"I went to the web site naviextras.com. They ask for a make and model of the GPS. What do we put for the answer to get upgrades in the future?"

sundaybuy

Dear all customers and friends from F150forum, we sundaybuy Apologize for our problem in the navigation for Ford F150 model C222,some of our customers met problem,and we are busy in work these weeks,just a long trip and big plan for our company,that's why we lost respond to your email and message!Very Very Very sorry...we will solve all of the problem in this week,don't worry about it!We are a faith company,we can meet our problem and solve it,no matter how much cost we need to pay,this is our word,you can keep it in mind!

English is not good,but our heart is honest and we can help you,just see what we do for you in this week,thanks!

But we can not login the site f150forum.com correctly these days from China,some problem as we can not visit google.com...if you know what I said,thanks!if not,just ignore it,hehe...

Red13

Smells like fish around here.!