I will my truck is in a million pieces so I have access to the entire floor I just hope I can figure out how to put it all back together should be fun

 

What are you saying? They tore the truck apart and now want you to pay to put it back together. If that is the case, call Ford and call your BBB, have them flatbed it to another dealer. If they didn't quote you a price and made you assume it would be covered under warranty, they can't do that. If you did NOT sign an estimate of repair, they can't do that. I am making this statement under the assumption you are still within your warranty coverage.

 

Yes I am under warranty and they tore the truck apart and basically told me I have to pay to put it together bc they didn't find anything so I am about to go in there and see what the deal is so this should be fun

 

Unfortunate that you have such an unfriendly dealer. Is there another you could try?

Definitely time to get Ford corporate involved. Maybe a call to your local BBB too?

 

That sounds like a crappy dealer. Just be nice to them and around my dealership people who are nice to us get excellent service.

I brought a customers rig in for a similar water leak last week. Drivers side up above the "A" pillar trim the customer noticed it being wet after his service wash. I picked it up in pouring rain and it was dry. I drove it a bit then parked it for the night. The next morning there was a water drop hanging off the A pillar tweeter housing and water in the drivers side cup holder/floor mat. My service guys said no problem we'll take a look. They determined it was a poorly sealed factory windshield. We had safelite auto glass come in and pull the windshied. They re-sealed it and put it back in. Customer says so far so good.

The factory window seal was very poor around the top drivers side of the windshield. I know mistakes happen and all we can do on the dealer level is address each one. I am no different than you with expecting my new pickup to be perfect. Best of luck and if you need any additional help/advice send me a PM.

 

Hey 509, you at GUS Johnson or Wendle?

 

Neither. Fleet/Retail Sales Jess Ford of Pullman

 

Well I have the trucks at my house putting it back together we will see what happens I refuse to pay a dealer to do crap that should be a warranty issue and ford corporate is already involved they cleaned house once here and insisted I returned for a better experience we will see what they have to say about this one I have tons of pics and the paperwork

 

I recently had a leak that was dripping off my emergency brake pedal. The dealer found the leak and it was coming from my windshield and it was following trim down to ebp. The windshield had a small crack in it at the sealent line. They replaced the windshield and so far no leaks.

 

Well an update the dealer finally found the leak and fixed it they supposedly cleaned the carpet and re assembled the truck I am happy they finally made good but I have a strong rubber odor I hope it goes away and also does anybody know if this shows up on carfax?