Hi Jim Justice,

I understand your frustrations. We're not engineers, and do not directly fix issues with updates. We offer assistance for minor software concerns, and escalate major issues as needed. There is a known download/install issue with version 4.4; however, we don't have an ETA at this time. Please send your VIN in a private. I'll open a case, so you will be contacted once we have more details.

Shaay