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New 2011 Trailer Disconnected Message

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Old 03-28-2012, 11:26 PM
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Originally Posted by gorilla799
Just got back from the dealer, service dept. is open until 12am! They took about a half hour and said Ford has a TSB on this issue. They said the software on the TBC has a bug causing this problem. They said it can't be updated so they are going to replace the TBC with an updated one on Sat when it comes in.
Dang I would be happy with a service center open until 7 or 8. DO you have the TSB number by chance?

Thanks in advance.
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Old 03-29-2012, 08:06 AM
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I didn't ask for it. I'll try and get it from them when they replace the TBC on Saturday, or maybe it will be on the repair order.
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Old 04-01-2012, 03:23 PM
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Well I have the new TBC installed and have not had any disconnect messages yet . The service advisor said the service bulletin is SSM-22248. I did a google search on it but nothing much came up about it.
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Old 04-01-2012, 07:47 PM
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Glad to hear its fixed. Mine has done it several times, just havent taken it in yet
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Old 04-01-2012, 08:13 PM
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This comes on almost daily for me. Can this be fixed under warranty?
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Old 04-02-2012, 04:31 PM
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They did mine under warranty so I hope that would hold true for you.
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Old 09-06-2012, 02:44 PM
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Mine does it all the time; it's kind of annoying. Thanks for posting the info.
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