My Battle with Ford Service Continues Monday!
07-16-2015, 05:26 PM
#21
Senior Member
Ford REFUSES to send an Engineer who specializes on the Ecoboost engine to look at my truck. WTF do I do now. I take the truck to Gary Smith Ford, they work on it and screw it up where it has a loss of performance which includes reduction in power and huge loss in gas mileage and they refuse to fix it. WTF do I do now.
Its sad, this is the NEW Ford!
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DirtBusters (07-17-2015)
07-16-2015, 05:39 PM
#22
Senior Member
Thread Starter
Trust me I'm not giving up. I'm not driving a damn truck that touts 17 mpg overall fuel economy and I'm getting no more than 11 mpg. What really pisses me off is the truck was fine until Gary Smith Ford screwed it up and now Ford refuses to send an Engineer who specializes on the Ecoboost to resolve their screw up.
07-16-2015, 05:45 PM
#23
Ford REFUSES to send an Engineer who specializes on the Ecoboost engine to look at my truck. WTF do I do now. I take the truck to Gary Smith Ford, they work on it and screw it up where it has a loss of performance which includes reduction in power and huge loss in gas mileage and they refuse to fix it. WTF do I do now.
Find someone that can flash the pcm back to as built. I can do it but it's more than a hop and a skip from where you are to where I am.
07-17-2015, 08:49 AM
#24
Senior Member
Thread Starter
My gas mileage definitely hasn't improved, 276 miles on this last tank and when I filled up the truck took 26.13 gallons to fill so I wasn't going much farther! Calculate that out and it's 10.56 mpg even though the computer said I was getting 11.5 mpg!
07-17-2015, 09:17 AM
#25
Senior Member
Anyone have stock numbers to compare with his?
*note
I am not a professional tuner. My experience is from tuning my own vehicles and the research I have done. Each motor is different on what it likes. A/F numbers I posted are generic starting points.
07-17-2015, 09:45 AM
#27
Hey man. Sorry to hear about it not getting cured. Really sucks...
How long was it out of time before the original work.
Like said something is making it rich. Cat, sensors, (MAF O2)?
I think somewhere the PCM adds fuel above a certain rpm for protection when something off. Like keeping the cats cool. Think read on a mustang forum sometime.
Ford said it was normal, but under what conditions.
As for MAF. Clean/replace for the hell of it. If you are rich sure you have extra fumes coming back around to the intake. Same for exhaust.
How long was it out of time before the original work.
Like said something is making it rich. Cat, sensors, (MAF O2)?
I think somewhere the PCM adds fuel above a certain rpm for protection when something off. Like keeping the cats cool. Think read on a mustang forum sometime.
Ford said it was normal, but under what conditions.
As for MAF. Clean/replace for the hell of it. If you are rich sure you have extra fumes coming back around to the intake. Same for exhaust.
Last edited by Allquad; 07-17-2015 at 09:49 AM.
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DirtBusters (07-17-2015)
07-17-2015, 10:24 AM
#29
Senior Member
The solution to your issue is to identify what changed. Elegantly simple but frustratingly difficult to execute.
Learn about the timing chain replacement process. What sensors are removed, unhooked, etc... What components are removed, and in what order.
Then you need to create a checklist of every part touched, and how it could affect the situation you are experiencing.
Don't jump to conclusions, because that's how a person hits a dead end when trying to solve a service issue like this. Because you observed the change after the timing chain replacement, you assume it happened as a result of the dealer. But you don't have any verifiable evidence, you have symptoms that began at a specific time.
You DO have a second dealership that confirmed correct timing. So now you need to step one level higher and ask Ford to help list out everything that can create the symptoms you are experiencing. The forum is also spitting out a lot of potential causes.
Is there a high probability that something happened while at the first dealer? Yes, but I have literally had a check engine light come on while leaving the dealer, that turned out to be a new and unique problem.
Good luck, I know exactly how it feels to be in a long term troubleshooting nightmare!
- Andy
Learn about the timing chain replacement process. What sensors are removed, unhooked, etc... What components are removed, and in what order.
Then you need to create a checklist of every part touched, and how it could affect the situation you are experiencing.
Don't jump to conclusions, because that's how a person hits a dead end when trying to solve a service issue like this. Because you observed the change after the timing chain replacement, you assume it happened as a result of the dealer. But you don't have any verifiable evidence, you have symptoms that began at a specific time.
You DO have a second dealership that confirmed correct timing. So now you need to step one level higher and ask Ford to help list out everything that can create the symptoms you are experiencing. The forum is also spitting out a lot of potential causes.
Is there a high probability that something happened while at the first dealer? Yes, but I have literally had a check engine light come on while leaving the dealer, that turned out to be a new and unique problem.
Good luck, I know exactly how it feels to be in a long term troubleshooting nightmare!
- Andy
