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leak help

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Old Sep 9, 2015 | 11:00 PM
  #21  
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Originally Posted by FordService
Hi velvet fog,

It's still just a youngster! Please PM your name, best contact number, VIN, and dealership information; I'll loop in your regional customer service manager to assist.



Hi soaringfalcon,

Have you had the chance to contact your dealership about this? Please PM your VIN or case number, and I'll see how I can help out.

Chad
Thanks Chad, i am taking it back in next week, will let you know if i have any issues or concerns.
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Old Sep 10, 2015 | 12:45 PM
  #22  
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I don't need assistance at this time. I'm still under warranty and happy with the service my dealer has provided. I'll contact you if it starts to leak again.

The service adviser told me he's seen a couple of others come through his shop with the same problem. Wouldn't say it was common, but I wasn't the first. Also he said that there is an updated seal that they used. I don't expect any future problems.

Originally Posted by FordService
Hi velvet fog,

It's still just a youngster! Please PM your name, best contact number, VIN, and dealership information; I'll loop in your regional customer service manager to assist.



Hi soaringfalcon,

Have you had the chance to contact your dealership about this? Please PM your VIN or case number, and I'll see how I can help out.

Chad
Reply
Old Sep 10, 2015 | 09:09 PM
  #23  
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Originally Posted by soaringfalcon
Thanks Chad, i am taking it back in next week, will let you know if i have any issues or concerns.
Originally Posted by velvet fog
I don't need assistance at this time. I'm still under warranty and happy with the service my dealer has provided. I'll contact you if it starts to leak again.

The service adviser told me he's seen a couple of others come through his shop with the same problem. Wouldn't say it was common, but I wasn't the first. Also he said that there is an updated seal that they used. I don't expect any future problems.
Hi soaringfalcon and velvet fog,

Sounds like a plan. Let me know if I can lend a hand; I'm just a PM away.

Chad
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