I took my 2015 F150 4x4 into the dealer with 57000 mlies they said I needed to have an induction service (mileage requirement ) also said perform tune up spark plugs in poor condition- does this sound right to you? Thanks Trey

 

Read your owners manual!! You didn't say which engine, but there is no induction service mentioned. Plugs say 100,000 but if it is an EcoBoost you may notice a performance improvement by replacing the plugs.

 

Just another method for the dealership to get some $$ out of you.

I took my wifes tacoma in and the dealership wanted to flush the brake fluid at 30k. Lol. Pound sand.

 

January 2017

To: All Ford and Lincoln Dealers, Service Managers and Parts Managers

Subject: Ford Motor Company Position on Scheduled Maintenance Business

A world-class customer service experience is fundamental to the success of Ford and Lincoln
Dealerships and Ford Motor Company. As we jointly pursue a leadership position in customer
retention, a primary goal at FCSD is to provide your team with the products and services
necessary to continuously enhance the customer service experience that you deliver.
Dealerships that consistently deliver prompt, competitive, high-value service will be one step
closer to enjoying the benefits of lifetime customers.
Top performing dealerships attain a profitable fixed operations business by offering a quality
customer service experience using Ford scheduled maintenance procedures. Ford Motor
Company does not support the sale of unnecessary services, including dealership repair services
that significantly deviate from our recommended maintenance guide, service intervals or shop
manual procedures.

MAINTENANCE INTERVALS

Promoting maintenance intervals that significantly deviate from those published in the Scheduled
Maintenance Guide are unnecessary and may damage credibility and result in lost customers.
 Ford Motor Company recommends specific maintenance intervals for various parts and
component systems based on extensive engineering and testing.
 Ford relies on this testing to determine the most appropriate mileage for replacement of oils
and fluids needed to protect the vehicle at the lowest overall cost of ownership to the
customer.
 Reducing maintenance intervals does not improve vehicle durability.

AFTERMARKET OIL & FILTERS

Improvements in engine and lubricant technology have led to increased recommended oil change
intervals. Dealerships should use Motorcraft® Oil & Oil Filters, which are approved by Ford
Engineering to ensure optimal performance:
 Motorcraft Premium Synthetic Blend Motor Oil is manufactured with high viscosity synthetic
base oils and specifically designed performance additives to ensure optimal performance
over the entire oil change interval.
 Motorcraft Oil Filters use superior seals, pressure relief valves, anti-drain back valves,
polyester and cellulose media with the capacity to handle today’s extended drain intervals.
 Aftermarket oil and oil filters are not recommended by Ford Motor Company.
Ford & Lincoln customers purchasing “The WORKS” package expect to receive Motorcraft Oil &
Oil Filters. Those dealerships not using Motorcraft Oil & Oil Filters are not eligible to participate in
“The WORKS” nationally advertised offers and consumer rebates.

CHEMICALS AND ADDITITVES

Ford Motor Company recommends against the use of all chemicals, treatments or additive
products not identified in the owner guide or unless specifically recommended in publications
such as Technical Service Bulletins. Only approved chemicals, when used as instructed, are
compatible with a vehicle's components and systems.

SYSTEM FLUSHES

The following should be understood related to the topic of engine, transmission, steering, brakes
and fuel system fluid flushing services:

 Demonstrating to a customer that specific fluids should be changed because of a change in
their color is a misleading practice. Darkening of many fluids is normal in most cases.
 If flushing is required in conjunction with a transmission component repair, the dealership
should flush the transmission with only the recommended transmission fluid. Use of chemical
transmission flushes can damage the vehicle's transmission.
 Utilizing fluid exchange equipment is acceptable as long as Ford approved fluids are used.
 Fuel injection system flushing is not considered scheduled maintenance by Ford Motor
Company. Should the fuel injection system require cleaning to resolve a specific condition,
chemicals meeting Ford requirements are recommended, such as Motorcraft Premium Fuel
Injector Cleaner, Motorcraft Pressurized Injector Cleaner or Motorcraft Power Flush Injector
Fluid.
 Engine oil system flushing is not a Ford Motor Company approved maintenance procedure
and is considered an unnecessary expense to your customers. Use of chemical/crankcase
flushes can damage the vehicle's engine.
To assist you in growing your needed customer-paid sales, Ford has established very competitive
pricing on key maintenance and wear parts; including brakes, batteries, tires, filters, as well as
many other products. Additionally, we have worked collaboratively with Dealer Council, PSMAC
and the Dealer Advertising Associations to deploy and continually enhance significant Tier I, II
and III service marketing initiatives.
Customer satisfaction, loyalty and retention are more important than ever in today's business
environment. Selling high-quality Ford and Motorcraft products builds customer loyalty to your
dealership and reinforces the brand promise implied by your Ford or Lincoln franchise. The entire
Ford Team stands ready to help you achieve your consumer experience and dealership profit
goals!

 

BOOM^

Nothing else to add.
.

 

 

It's actually a sticky somewhere, I'm just repeating it.

Thanks

 

Just an FYI, Tacoma and FJ lower caliper pistons are notorious to seizing. 30k miles is premature but definitely have it done at 60k miles.

 

I think the best thing to do is to use your own best judgement, Ford said that the ecoboost spark plugs should last 100K without issue, and well that turned out to be untrue for a lot of people who had misfires and plugs that were worn well out of spec long before 100K so obviously they don't know everything and can't test everything.

When a shop says you need to change your coolant or your trans fluid every year they're full of it, but when they say a certain common problem can be avoided through increased maintenance you should hear them out and decide if the recommendation makes sense. When they say they recommend more frequent service intervals for oil due to sludge build-up or excessive contamination of the oil look for yourself, oil shouldn't reek of fuel or turn black after being run for only a few minutes to check the level but in many cars with 10K, 15K, or 18K oil change intervals it does and these are engines that I often replace timing chains in.

Also remember Ford said to use their oil and filters because they are superior to the standard products used in the industry. People getting quick-lube oil changes are getting really cheap, inferior filters that do not last 10K, Napa Auto Parts even says their standard ProSelect filters that many shops use are only good for 5K intervals. When a shop says that you need to change your oil in 3K or 5K don't tell them they're crooks, they're telling you the truth about the cheaper oil change you paid for, cheap oil changes use cheap oil and cheap filters, not the superior ones that Ford said it recommends in the statement that digitaltrucker posted, and Ford's service interval is based on using their oil and and their oil filters.

Exactly right, I can't tell you how many calipers I've replaced on Toyotas for seized pistons but it easily exceeds all the other makes added together. I've never had to replace a hydraulic brake system component on a BMW or Mercedes and they both recommend flushing the brake fluid every 2 years, this is a very common practice in European brands. 30K might sound early but how many years has it been since it was done? Brake fluid is cheap and it's easy to gravity bleed a system yourself in the driveway.