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Exploding rear window

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Old 09-26-2013, 02:45 PM
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Originally Posted by guyren
Ditto. 2010 F150 screw. Happened on Sept 24. My previous truck had an automatic defrost. It turned off automatically after some time. Doesn't this one turn off automatically? Anyway, went to Ford with print outs of this issue from the web including this site and said "what the hell?" I ended up having to pay $300 +tax for a complete replacment back window. I called a friend who does glass and he could have gotten the original back glass with power sliding window for $360 or the one piece for $260 cash (his cost). Ford says it's a $1200 repair and blah blah blah I should count myself lucky I'm getting a good deal. Anyway, looking forward I'm thinking of disconnecting the rear window defroster connector. Dealer denies ever hearing of this, they actually go as far as to try and blame the customer! Me. Typical of service departments I guess.

Guy
That's exactly what I did b4 I even pushed that defrost button in my 2010 & it saved me that BS!
" I'm thinking of disconnecting the rear window defroster connector. "
Old 10-14-2013, 11:09 AM
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bought my truck brand new in 2010 and used my rear defrost hundreds of times with no issue, this morning on my way to work i hit the rear defrost button and within 5 minutes there was a loud POP and my passenger side rear window was shattered, still holding in place though, called my dealer and they pretty much told me im SOL however they would replace it at the dealership for $1500, i called my insurance and it is covered in my comprehensive, $100 deductible and safelite will be at my house at 9am tomorrow morning to replace the entire back window.
Old 10-14-2013, 11:39 AM
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Make sure to report this defect to the NHTSA so we can get a recall on it. here's the link.
https://www-odi.nhtsa.dot.gov/Vehicl...nt/index.xhtml

Hopefully someday I can use my rear window defrost without worrying about it exploding.
Old 10-14-2013, 12:29 PM
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just finished reporting the issue to NHTSA, there were small slivers of glass on my back seat, this scares the crap out of me, had my wife not had off today my 8 month old daughter would have been in the back seat directly under the window. i hope something is done about this, not for my sake but i would hate to see someone hurt over this. i know i am for sure going to remove that fuse.
Old 10-14-2013, 01:15 PM
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Originally Posted by ibleedblue
just finished reporting the issue to NHTSA, there were small slivers of glass on my back seat, this scares the crap out of me, had my wife not had off today my 8 month old daughter would have been in the back seat directly under the window. i hope something is done about this, not for my sake but i would hate to see someone hurt over this. i know i am for sure going to remove that fuse.
My grand kids ride back there all the time. It's a dangerous situation!
Old 10-14-2013, 07:21 PM
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Originally Posted by ibleedblue
just finished reporting the issue to NHTSA, there were small slivers of glass on my back seat, this scares the crap out of me, had my wife not had off today my 8 month old daughter would have been in the back seat directly under the window. i hope something is done about this, not for my sake but i would hate to see someone hurt over this. i know i am for sure going to remove that fuse.
Disconnected it - $1500 saved! Forget the fuse unplug tape it up & hide wire - done
Attached Thumbnails Exploding rear window-image-286685927.jpg  
Old 10-14-2013, 07:55 PM
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Ok so after reading all 4 pages about the back glass shattering I'm a bit nervous especially cold Michigan weather is coming. I have a 2010 XLT Screw. It is still under an extended warranty. If I take it into Ford with a copy of all the comments on here and the NHTSA report will they replace the window? I want to be proactive and avoid the potential for breakage especially if it happens with my daughter in the back. Anyone try that yet? My dealer is in Dearborn. You can see Ford World HQ from the shop.
Old 10-14-2013, 08:03 PM
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Plus will they or have they replace it with a better quality "non-explodey" type glass that you can heat with no problem?
Old 10-14-2013, 08:16 PM
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I took my back glass out with my quad. It was only $380 for the new glass (full slider) and $220 for labour at my dealer. Insurance covered it. Those of you getting quoted over a grand need to try elsewhere.
If it spiders and holds together, tape it up asap. It will hold together longer, I drove with mine busted for nearly 2 months.
Old 10-14-2013, 08:55 PM
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Pretty crazy. I haven't had much experience with having to use my defroster, but i think i may not now.


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