Crappy Air Conditioning-Has Anyone Thought About A Class Action Suit?
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Green Gem (08-24-2014)
08-24-2014, 08:12 PM
#252
none.
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Location: West Palm Beach, FL
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Green Gem,
Have you, at a minimum purchased an AC recharge kit from Autozone, CSK, O'Reilly's, etc....Just to give it a try? Most of the newer ones have a gauge. IF the three potential problems are low freon, bad sensor, or leak, why not give it a try? They average less than $25 (USD). I would do some of my own mechanical troubleshooting.
Honestly, I dont understand the warranty issues who are having, both of my trucks went in for minor warranty work and were taken care of on the same day.
That being said, my truck(with 30%) tint sits in a parking lot in the south florida sun for about 8 hours and usually takes about 5 minutes of so of AUTO and Recirculation function with temp to "LO". I have the automatic AC and AC seats.
Have you, at a minimum purchased an AC recharge kit from Autozone, CSK, O'Reilly's, etc....Just to give it a try? Most of the newer ones have a gauge. IF the three potential problems are low freon, bad sensor, or leak, why not give it a try? They average less than $25 (USD). I would do some of my own mechanical troubleshooting.
Honestly, I dont understand the warranty issues who are having, both of my trucks went in for minor warranty work and were taken care of on the same day.
That being said, my truck(with 30%) tint sits in a parking lot in the south florida sun for about 8 hours and usually takes about 5 minutes of so of AUTO and Recirculation function with temp to "LO". I have the automatic AC and AC seats.
08-24-2014, 08:13 PM
#253
Senior Member
I know folks need work, but I could never do this to folks:
Hello Edward,
Thank you for your reply. Iapologize that my original response did not resolve your concerns.
Feedback such asyours allows us to examine our practices and policies to ensure that we meet orexceed the expectations of our customers in the future.
We appreciate the time you have taken to contact us.
Thank you for contacting FordMotor Company.
Sincerely,
Phoebe
CustomerRelationship Center
FordMotor Company
Hello Edward,
Thank you for your reply. Iapologize that my original response did not resolve your concerns.
Feedback such asyours allows us to examine our practices and policies to ensure that we meet orexceed the expectations of our customers in the future.
We appreciate the time you have taken to contact us.
Thank you for contacting FordMotor Company.
Sincerely,
Phoebe
CustomerRelationship Center
FordMotor Company
08-24-2014, 08:15 PM
#254
Senior Member
You are very lucky: you have a good dealer and apparently a good truck! I wont touch mine for fear they will void my warranty.
Green Gem,
Have you, at a minimum purchased an AC recharge kit from Autozone, CSK, O'Reilly's, etc....Just to give it a try? Most of the newer ones have a gauge. IF the three potential problems are low freon, bad sensor, or leak, why not give it a try? They average less than $25 (USD). I would do some of my own mechanical troubleshooting.
Honestly, I dont understand the warranty issues who are having, both of my trucks went in for minor warranty work and were taken care of on the same day.
That being said, my truck(with 30%) tint sits in a parking lot in the south florida sun for about 8 hours and usually takes about 5 minutes of so of AUTO and Recirculation function with temp to "LO". I have the automatic AC and AC seats.
Have you, at a minimum purchased an AC recharge kit from Autozone, CSK, O'Reilly's, etc....Just to give it a try? Most of the newer ones have a gauge. IF the three potential problems are low freon, bad sensor, or leak, why not give it a try? They average less than $25 (USD). I would do some of my own mechanical troubleshooting.
Honestly, I dont understand the warranty issues who are having, both of my trucks went in for minor warranty work and were taken care of on the same day.
That being said, my truck(with 30%) tint sits in a parking lot in the south florida sun for about 8 hours and usually takes about 5 minutes of so of AUTO and Recirculation function with temp to "LO". I have the automatic AC and AC seats.
08-24-2014, 08:16 PM
#255
Senior Member
Thread Starter
For not a lot of money I can build a data logger anytime I run my truck. It could collect samples every 5 min of ambient outside, ambient cabin, center vent, sun intensity, humidity, vehicle speed (using GPS shield or CAN bus). Little bit of C code and I'll have numbers to crunch and show a story.
It'll be even better if I can added in condenser fan state, evap RTD values, HVAC pressure sensors.
Maybe Ford shouldn't want some us really digging into this?
It'll be even better if I can added in condenser fan state, evap RTD values, HVAC pressure sensors.
Maybe Ford shouldn't want some us really digging into this?
It would be great to see that kind of date, but I would assume that it would have to be collected from more than one truck for comparison. I also assume that one would need a climate control system for a data logger to work. Am I correct?
All I really know about Ford is that they and their dealers are doing squat to fix this problem.
Take Care
Green Gem
08-24-2014, 08:20 PM
#256
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Join Date: May 2007
Location: West Palm Beach, FL
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I use one dealer for sales, all I have to do tell him what I want, the rest is easy.
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digitaltrucker (08-24-2014)
08-24-2014, 08:24 PM
#257
Senior Member
Thread Starter
Here is Fords answer to my request for what should be public information:
Hello Edward,
My name is Phoebe, I am from Ford`s Customer Relationship Center(CRC). I have reviewed your email inquiring about the ownershipinformation of Joe Myers Ford.
With regard on your request, unfortunately we are unable toprovide that information. Ford dealerships are independently owned andoperated. Your concern will be bestaddressed by people in a supervisory role within the dealership.
Iwould like to review this matter for you, please provide me a brief clarificationof how you would like Ford Motor Company to assist you.
Thank you for contacting FordMotor Company.
Sincerely,
Phoebe
CustomerRelationship Center
FordMotor Company
Hello Edward,
My name is Phoebe, I am from Ford`s Customer Relationship Center(CRC). I have reviewed your email inquiring about the ownershipinformation of Joe Myers Ford.
With regard on your request, unfortunately we are unable toprovide that information. Ford dealerships are independently owned andoperated. Your concern will be bestaddressed by people in a supervisory role within the dealership.
Iwould like to review this matter for you, please provide me a brief clarificationof how you would like Ford Motor Company to assist you.
Thank you for contacting FordMotor Company.
Sincerely,
Phoebe
CustomerRelationship Center
FordMotor Company
You are dealing with a call centre and getting the same canned comment crap that I got. Send a registered letter to the President/CEO of Ford and go from there. NONE OF THE CUSTOMER SERVICE PEOPLE HAVE ANY POWER. I'VE JUST WASTED TWO OR THREE MONTHS WASTING MY TIME WITH THEM. I'VE ALSO BLOWN OUR SUMMER HOLIDAY PLANS OVER ISSUES WITH THIS TRUCK.
Take Care
Green Gem
08-24-2014, 08:26 PM
#258
digitaltrucker,
You are dealing with a call centre and getting the same canned comment crap that I got. Send a registered letter to the President/CEO of Ford and go from there. NONE OF THE CUSTOMER SERVICE PEOPLE HAVE ANY POWER. I'VE JUST WASTED TWO OR THREE MONTHS WASTING MY TIME WITH THEM. I'VE ALSO BLOWN OUR SUMMER HOLIDAY PLANS OVER ISSUES WITH THIS TRUCK.
Take Care
Green Gem
You are dealing with a call centre and getting the same canned comment crap that I got. Send a registered letter to the President/CEO of Ford and go from there. NONE OF THE CUSTOMER SERVICE PEOPLE HAVE ANY POWER. I'VE JUST WASTED TWO OR THREE MONTHS WASTING MY TIME WITH THEM. I'VE ALSO BLOWN OUR SUMMER HOLIDAY PLANS OVER ISSUES WITH THIS TRUCK.
Take Care
Green Gem
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digitaltrucker (08-25-2014)
08-24-2014, 08:26 PM
#259
I've paid for an independent shop to evacuate and recharge my system, it did not make a degree of difference. My guess is that cycle times are most likely the issue.
The following 2 users liked this post by MT-Ford:
digitaltrucker (08-25-2014),
Green Gem (08-24-2014)
