Green Gem

Crappy Air Conditioning-Has Anyone Thought About A Class Action Suit?

I've just wasted months dealing with Ford of Canada's customer service people. They have absolutely no power to help, so don't waste your time going that route.

Beyond checking pressures and coolant levels, the dealers do nothing to search for the problem. The last one ran the truck in a cool shaded shop for about 30 minutes and got everything cooled off. After that they drove it for another 30 minutes and said it was fine. After that, I drove it for about an hour while the outside temperature continued to rise (I had waited for a hot day to book it in). At that point, the inside temperature was rising too. I shut off the air and lowered the windows when I began to sweat.

The truck blows cold air when you don't need it, so it is capable of blowing cold. I would bet on a sensor problem, but the dealers won't look. Mine has manual A/C. I'm told to bring it back next year if the problem persists. That's great logic, because it persists now. They are wasting my time and trying to run me out of warranty.

I have requested permission to take the truck to a private A/C shop and that has been ignored. My customer service representative stopped contacting me, so I called her and asked to speak with her supervisor. After I got pissed off, I was told that would happen within 48 hours.

When asked, the customer service representative said that she could not put me in contact with Ford Engineering. Apparently, only the dealers can talk to them.

It makes no sense that some of these trucks blow cold air when others don't (unless there is more than one system out there). The problem cannot be repaired if nobody will look for it.

As some think, cab size does not matter except for how long it will take to cool the truck. If one is not getting cold air out of the vents, no size cab will cool.

If nobody has started such a suit, advice on how to start one would be appreciated.

I would also like to know if any of you would be interested in this type of action.

Please don't post that your A/C works fine. I realize that some do. I'm looking into this for those of us who are sweating our asses off in an air conditioned truck. My Ford of Canada customer service representative works in Florida. I'll bet my *** that she would not drive my truck in her temperatures.

I like my truck, but I'm one pissed off F-150 owner. It is bad enough that it has had a rear oval replaced (peeling), a dash that occasionally changes screens on its own, a seat that goes down by itself, an O2 sensor, three catalytic converters, but it has this crappy A/C too.

It has been in five times for the A/C and NOBODY has looked beyond pressure and coolant. On its second visit dye was added because the coolant was down 0.725 in coolant. Where it went is anybody's guess.

Thanks

Green Gem

centraltexasford

deep breath, have a beer, then trade the truck in. life is too short to look for happiness in material items which function "flawlessly." flawless is an illusion that keeps the rabbit chasing the carrot. who here has a desire to devote massive amounts of energy to a lawsuit? the rainforest is being destroyed, the nation is infected with racial tension, and children are being raised minus a father figure. where does an ac problem really stand on our lists of priority??

LTC F

I don't know how class action suits work in Canada. Here's how class action law suits work in the US. The law firm of Dewey, Cheatem, and Howe will advertise on every day time Tv show for two years. A million F150 owners will sign up...and give up any right they had to sue Ford on their own. The case may go to court or Ford may settle. The F150 owners will get a certificate good for five hundred dollars off the purchase of their next F150. Dewey, Cheatem, and Howe will collect six million dollars for their work.

sigma pi

OP you havent given any numbers as to your weather (temp and humidity) or temp and humidity level in the truck, its really abstract. Fill us in.

snobdds

In order to have a civil lawsuit for damages...one would need to be financially damaged. How are you going to say you were damaged financially because the air out of the vents was 42* instead of some arbitrary number like 38*. Have you taken an actual reading of the output temperature yet? We have no basis to what the actual numbers are, saying something is not cold enough is totally different to two different people...you know.

All vehicles AC's suck since they stopped the use of Freon.

kulak

After 30 min idle on mine during 92F Florida day the center vent:
64F - non recirc
58F - recirc

Dealer measures 41F

snobdds

And there is your problem. As works best when the vehicle is moving.

celltech

Don't defend there bad ac system. It sucks, plain and simple. Cab is big, idling and not moving, BS it should still blow 35-40 degree air.

lucky644

actually I notice the air coming through is quite a bit colder when the vehicle is moving.

Green Gem

centraltexasford,

I cannot afford to buy a new truck!

Attitudes like yours is why big corporations are allowed to screw us on a daily basis.

When I'm sweating my *** off in what is supposed to be an air conditioned truck, the A/C is high on my list of priorities. Obviously yours works.

Green Gem