Topic Sponsor
2009 - 2014 Ford F150 General discussion on 2009 - 2014 Ford F150 truck.
Sponsored by:
Sponsored by:

Bullydog fried my computer!!!

Thread Tools
 
Search this Thread
 
Old 11-10-2012, 05:04 PM
  #11  
Senior Member
Thread Starter
 
Stumpy's Avatar
 
Join Date: Jul 2012
Location: Anchorage, Alaska
Posts: 425
Received 46 Likes on 40 Posts
Default

I talked to the dealership and they said that it would not be covered under warranty at all. Basically I'm outta luck. I filed a claim with USAA so HOPEFULLY they'll cover it...it at least some of it. Fml
Old 11-10-2012, 05:04 PM
  #12  
Senior Member
 
Robob's Avatar
 
Join Date: Oct 2010
Location: VT, USA
Posts: 362
Received 32 Likes on 26 Posts

Default

I sold the same tuner to a friend with a 5.7 dodge but the same thing happened and bricked the computer.
However bullydog was able to put the tool into recovery mode and upload the tune to the SD card for him so he could re-flash it to stock.
When you were re-tuning did you have the truck on a battery charger as they reccomend? this was the cause of my friends PCM freezing (because voltage dropped below spec for flashing the PCM so it froze)

I would try calling again and requesting them to send you stock files, make sure you have truck nearby because the tuner gives you a code, you read it to them and they give you the one you have to punch in to put it into recovery mode.

Something really bad electrically would have to happen to fry a current gen PCM, I highly doubt its fried. As long as you still get com on the OBD2 port and dont have to plug directly into it you should be able to fix it with recovery mode.
I hope you just got a lazy tech support person, on top of the fact they have bankers hours at bullydog

Last edited by Robob; 11-10-2012 at 05:08 PM.
Old 11-10-2012, 06:09 PM
  #13  
Member
 
superbgt's Avatar
 
Join Date: Aug 2012
Location: Wetaskiwin, Alberta
Posts: 92
Received 6 Likes on 6 Posts

Default

Sounds like you need to take your truck to a different shop if they don't know how to flash a PCM? That's like saying Internet Explorer fried your computer. Worse case scenario is you need to format the drive and do a clean install. Same deal with your truck.
Old 11-10-2012, 06:10 PM
  #14  
SS..DD
iTrader: (1)
 
Damn Dirty Ape's Avatar
 
Join Date: Jun 2011
Location: S.W. Illinois
Posts: 2,717
Received 101 Likes on 87 Posts

Default

Originally Posted by HoustonRider
tuners have been around for 20+ years, this represents about .00000001% of them, I wouldnt say tuners are bad, I've had em, so have millions others without issues, but the mfgr should step up and solve this as it could cause more to fry (if thats the root cause).
Yup but unfortunately he might be the .00000001%.

If I got one it would be a 5*.
Old 11-10-2012, 07:48 PM
  #15  
Senior Member
Thread Starter
 
Stumpy's Avatar
 
Join Date: Jul 2012
Location: Anchorage, Alaska
Posts: 425
Received 46 Likes on 40 Posts
Default

Originally Posted by Robob
I sold the same tuner to a friend with a 5.7 dodge but the same thing happened and bricked the computer.
However bullydog was able to put the tool into recovery mode and upload the tune to the SD card for him so he could re-flash it to stock.
When you were re-tuning did you have the truck on a battery charger as they reccomend? this was the cause of my friends PCM freezing (because voltage dropped below spec for flashing the PCM so it froze)

I would try calling again and requesting them to send you stock files, make sure you have truck nearby because the tuner gives you a code, you read it to them and they give you the one you have to punch in to put it into recovery mode.

Something really bad electrically would have to happen to fry a current gen PCM, I highly doubt its fried. As long as you still get com on the OBD2 port and dont have to plug directly into it you should be able to fix it with recovery mode.
I hope you just got a lazy tech support person, on top of the fact they have bankers hours at bullydog
I did not have the battery on a charger and it did drain my battery a lot after 2 hours of trying to get it running. I also had the BD tech load the stock tune onto the SD card and we tried installing that too with no luck. Every time it got to 99% the unit would start to power cycle and my gauge lights would start to strobe.
Old 11-10-2012, 07:52 PM
  #16  
Gearhead
 
Jus Cruisin's Avatar
 
Join Date: Nov 2010
Location: Metro Detroit - missin FL
Posts: 1,732
Received 754 Likes on 434 Posts

Default

I suspect you can send the ECM/PCM/computer to Bullydog and they can recover the stock settings.
Old 11-10-2012, 07:52 PM
  #17  
Senior Member
 
TwinTurboFx4's Avatar
 
Join Date: Jul 2011
Posts: 4,249
Received 117 Likes on 103 Posts
Default

Hahahahaha. This is the #1 reason why I have never and never will run a bullycrap in any of my trucks. I will never run a edge, banks, or bullydog. Canned tunes are JUNK!!!!!
The following users liked this post:
Grandpa's Grocery Getter (11-11-2012)
Old 11-10-2012, 11:32 PM
  #18  
Senior Member
 
Highwaystreets's Avatar
 
Join Date: Sep 2012
Location: Western Canada
Posts: 247
Received 21 Likes on 21 Posts
Default

Sorry to hear man, that sucks. This fear is the #1 reason I won't run a tune, way to scared! I had a BDGT on my Titan and I really didn't like it so I sold it off fast. That truck was out of warranty tho....
Old 11-11-2012, 01:28 AM
  #19  
Senior Member
Thread Starter
 
Stumpy's Avatar
 
Join Date: Jul 2012
Location: Anchorage, Alaska
Posts: 425
Received 46 Likes on 40 Posts
Default

Originally Posted by Highwaystreets
Sorry to hear man, that sucks. This fear is the #1 reason I won't run a tune, way to scared! I had a BDGT on my Titan and I really didn't like it so I sold it off fast. That truck was out of warranty tho....
It is what it is. Sucks though. I'm gonna stick to things like CAI and exhaust for performance increases. I am DONE with tunes.

If anyone wants to pitch in to help me pay for a new computer I am now accepting donations via PayPal lol
Old 11-11-2012, 02:50 AM
  #20  
Member
 
superbgt's Avatar
 
Join Date: Aug 2012
Location: Wetaskiwin, Alberta
Posts: 92
Received 6 Likes on 6 Posts

Default

Originally Posted by TwinTurboFx4
Hahahahaha. This is the #1 reason why I have never and never will run a bullycrap in any of my trucks. I will never run a edge, banks, or bullydog. Canned tunes are JUNK!!!!!
Yeah, build your own tune. That way instead of having a locked up PCM you can burn your pistons or turbo. That should be a lot cheaper to fix.


Quick Reply: Bullydog fried my computer!!!



All times are GMT -4. The time now is 02:53 AM.