Bad News....
11-22-2011, 02:37 PM
#11
Senior Member
Thread Starter
11-22-2011, 03:22 PM
#13
Senior Member
11-22-2011, 06:26 PM
#14
Senior Member
Thread Starter
Just got an update later this afternoon. Dealer has one of the 5 solenoids delivered and the remaining will be there sometime next week, big change from this morning. They are coming from the manufacturer of the solenoids and then to Ford QC dept then to the dealer. Ford has also offered to pay for one months truck payment and I just faxed them a copy of my statement.
I will be taking pics, trust me....
I will be taking pics, trust me....
11-22-2011, 07:15 PM
#15
Senior Member
Originally Posted by Bob_Mac
Just got an update later this afternoon. Dealer has one of the 5 solenoids delivered and the remaining will be there sometime next week, big change from this morning. They are coming from the manufacturer of the solenoids and then to Ford QC dept then to the dealer. Ford has also offered to pay for one months truck payment and I just faxed them a copy of my statement.
I will be taking pics, trust me....
Good luck!
11-22-2011, 11:28 PM
#17
Senior Member
I hope you're driving the ever-lovin'-**** out of the Fusion!
11-22-2011, 11:51 PM
#18
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Location: Cincinnati Ohio
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This shortage **** has been going on forever. My last F150, a 1977, snapped a manual transmission tailshaft with about 4000 mile on it. Ford says "Those never break, all we have are allocated for production. Three or four MONTHS - maybe! I even had a good buddy that worked dealer parts and he couldn't do anything. My independent mechanic had to buy me a whole transmission from a junkyard. Last time I'd been to a Ford dealer until about six weeks ago. You could clearly see the sand pocket in the casting right where it broke.
11-22-2011, 11:56 PM
#19
It definitely qualifies for Lemon Law. But to initiate the lemon law process, you must notify Ford in writing with a certified letter. Total out of service time in NC statutes is 20 work days for the same problem. But they do get a final go at it after you send the letter.
Once they get the letter, I bet you see a major change in how aggressively they try to solve this problem. They will do whatever they can to avoid a buy-back, but it will not happen unless you write the letter.
Read more about North Carolina lemon laws
Article 15A, Chapter 20, Section 351, the New Motor Vehicles Warranties Act
Once they get the letter, I bet you see a major change in how aggressively they try to solve this problem. They will do whatever they can to avoid a buy-back, but it will not happen unless you write the letter.
Read more about North Carolina lemon laws
Article 15A, Chapter 20, Section 351, the New Motor Vehicles Warranties Act
...The vehicle was out of service to the consumer during or while awaiting repair of the nonconformity or a series of nonconformities for a cumulative total of 20 or more business days during any 12-month period of the warranty, provided that the consumer has notified the manufacturer directly in writing of the existence of the nonconformity or series of nonconformities and allowed the manufacturer a reasonable period, not to exceed 15 calendar days, in which to correct the nonconformity or series of nonconformities...
Lease payments or purchase price , taxes, registration fees, etc. refunded. A 'reasonable' fee for mileage you put on, usually 15 cents/mile.
11-23-2011, 05:36 AM
#20
Senior Member
Thread Starter
It definitely qualifies for Lemon Law. But to initiate the lemon law process, you must notify Ford in writing with a certified letter. Total out of service time in NC statutes is 20 work days for the same problem. But they do get a final go at it after you send the letter.
Once they get the letter, I bet you see a major change in how aggressively they try to solve this problem. They will do whatever they can to avoid a buy-back, but it will not happen unless you write the letter.
Read more about North Carolina lemon laws
Article 15A, Chapter 20, Section 351, the New Motor Vehicles Warranties Act
Once they get the letter, I bet you see a major change in how aggressively they try to solve this problem. They will do whatever they can to avoid a buy-back, but it will not happen unless you write the letter.
Read more about North Carolina lemon laws
Article 15A, Chapter 20, Section 351, the New Motor Vehicles Warranties Act
...The vehicle was out of service to the consumer during or while awaiting repair of the nonconformity or a series of nonconformities for a cumulative total of 20 or more business days during any 12-month period of the warranty, provided that the consumer has notified the manufacturer directly in writing of the existence of the nonconformity or series of nonconformities and allowed the manufacturer a reasonable period, not to exceed 15 calendar days, in which to correct the nonconformity or series of nonconformities...
Lease payments or purchase price , taxes, registration fees, etc. refunded. A 'reasonable' fee for mileage you put on, usually 15 cents/mile.