Before shops invented the "shop supply" charge did they smear grease all over everything? Of course not - costs of doing business were absorbed by their overhead, as were waste disposal, janitorial staff to clean the building, electricity to keep the lights on, and more. Add-on fees are a way for businesses to advertise a low price but capture a higher total bill. It's how my ISP advertises $70/month locked in but my first bill was $80 - come to find out there's a non-negotiable flat $10/month "tech support fee" on every bill. Oh, and the tech support fee went up to $13/month this year. So my rate is still "locked in" at $70, but in reality there is no possible way to get service for $70/month, and the rate can change whenever they want it to.

 

Ahh so if it detects the open sensor code it takes that action vs just assuming you are going 0 mph.

 

I have been dealing with the same problem. after making an appointment with the dealer and waiting a month and a half, i took y 2012 f150 in monday the 14th and they replaced the the valve body and lead frame {came as one unit} and it ran worse than before i took it in. took it back this past monday and they said the part they put in was bad so they replaced it. trucks runs good now. the part was $700.00.
i looked up the part to be sure it wasn't the china part. i wanted to take mine to an independant shop but was wary that i might get the china part. like i said this dealer had at least two. i would think that since there is a shortage the part goes to ford dealers before they sell to independent shops.
my truck was not under recall, i did searches and made phone calls. recall was for trucks built in dearborn and kansas aug 19th 2011 thru mar 9th 2012. the warranty was for 10 years or 150000 miles and i missed the 10 years by 3 months and they wouldn't replace mine.

 

Entire valve body might be my only option at this point. I just think the dealers should be offering the valve body at the discounted rate of what it would be for just the lead frame and ford should be making it right on the back end. I don’t have any social media but has anyone publicly made a big deal to ford on twitter or anything ? Sounds silly but if 1% of the 17k people waiting on this part start tweeting at ford I think they might have to respond

 

I am wondering how many of those units they have and if they are still actively manufactured?

Automakers order X number of parts as spares, I doubt there was a big call for valve bodies for this trans. So do they have supply?

Or is that a core thing they are refurbishing/rebuilding?

Seems China is refurbishing them 🤣. There are may sold from China like this: https://www.ebay.com/itm/354373903566

 

New member here…..I recently purchased a 2011 F150 Platinum, 137K, 2WD, 5.0L, which had sat for 4 or 5 months, after the previous owner — unfortunately — passed after a difficult battle with cancer. While the truck is in really nice shape in many ways, about the 5th day after I got it home, it mysteriously wouldn’t start (good times, right?!?).
After various attempts at diagnosis, the code indicated Neutral Safety Switch, and all signs pointed to replace the lead frame/connector plate. Kind of naively, I went to Transtar, ordered the part — which I assume is Chinese — talked to a local transmission shop I’ve dealt with before, and am proceeding w/the replacement. The owner of the shop there glanced at the box w/the part in it, and said, “Yep, that’s the right one. I know the part number from memory now.”
So, since I’m already more than a bit pregnant w/that route, is there anything else I need to be super-aware of as I proceed with owning and driving the truck? The shop owner said all the right things about fluid changes, new filters, etc., etc.
Thanks for any thoughts or direction. Really appreciate the members of the forum and the community.

 

17,000 is 0.2%, not 0.002%. But not much.

@concrete_boots, the software doesn't fix anything, it simply stops the abrupt shift to first if the part fails. And, as you noted, at 10 years that warranty extension ends, but it remains to be seen if Ford would pay for it for the mass group of failures. I have 10 months left on my 10 year.

 

whoops, guess I shouldn't do math and post while drinking

 

Yes I would be because before this BS charge the service tech still would wash his hands before the next vehicle correct ? Since it was a 7:30am appointment I would say the tech wasn’t knee deep in grease from an engine swap before getting in my truck. Also the truck was getting a test drive and plugged into the computer so no grease required..also at a cost of $180 for 15min, if the cost of the single floor mat that was used wasn’t covered in that price that’s on them. It’s the cost of doing business. If you want an extra $6 make the repair cost $186 don’t kick me in the gut anymore by itemizing gloves and telling me it’s for chemicals. Another $1.80 or something for digital document storage or some nonsense..we pay for their server storage now or something ? They couldn’t explain that one either..IMaybe they purchased an abundance of gloves and masks last year and now are trying to offset their loss I don’t know but If the income doesn’t exceed the costs than the business won’t sustain itself and I’m pretty sure since they are the only ford dealer in a 30-40 mile radius in a highly populated areaI’d say they are making out ok..I’d imagine 80%+ of the time it goes unnoticed so good for them but not getting me on it.

 

Finally fixed..
Still nothing from local dealer, got an OEM reman valve body & lead frame from a US seller on eBay for a fair price with good feedback & recent reviews. Replaced the round connection seal, other 2 square looking seals, trans pan filter, new motorcraft filter & fluid. Drives beautifully, 1st thru 6th and back down as normal. Saving the old part and receipts in case Ford ever decides to honor their customers in the future.