Hi,
After a good deal of looking I found and put a deposit on a nice 2013 F150xlt. I have looked at several and this was the nicest.
One thing I noticed on this one and another is that they wold not connect to my Iphone8. I am new to Fords but went through the menu and it said on both trucks could not find phone. I asked the salesman and he said he thought there was an update that probably ad not been done and any Ford dealer could do that. Is that most likely the case? This will not be a deal breaker but I would like to have it.

 

can you try this:

https://www.upphone.com/fix/iphone/w...oth-heres-fix/

 

The Iphone works with all my other bluetooth devices. I think its a Ford/sync issue.

 

https://owner.ford.com/support/how-t...hoot-sync.html

HOW TO HELP RESOLVE BLUETOOTH CONNECTION ISSUES

If your phone isn’t connecting to SYNC properly, try the following steps:

1. Turn ignition off
   
2. Open and close the driver’s door
   
3. Wait for SYNC to turn off completely. Watch for the clusters to power off
   
4. Wait 30 seconds before proceeding
   
5. Turn ignition on
   
6. Wait for SYNC to turn on completely. Watch for the clusters to power on
   

If your phone still has trouble connecting with SYNC, the following troubleshooting tips may be able to help.

TIP #1

1. On your phone, turn Bluetooth Off, then On.
   
   Find your phone's Bluetooth menu > tap Off > tap On
   
2. On SYNC, turn Bluetooth Off, then On.
   
   Press the Phone button > scroll to System Settings > Press OK > scroll to Bluetooth Devices > Press OK > select Off > select On
   
   If this does not work, continue to steps 3 and 4.
   
3. Manually connect SYNC with the phone.
   
   Press the Phone button > scroll to System Settings > Press OK > scroll to Connect Bluetooth Device > Press OK > scroll to [select your phone] > Press OK.
   
   Note: If connection times out or connection takes longer than a minute, cancel the connection and go to Step 4.
   
4. Manually connect the phone with SYNC.
   
   Find your phone's Bluetooth menu > tap SYNC to connect.
   
5. Make sure your phone automatically connects to SYNC.
   
   Turn your vehicle off > Open the driver's side door > Start the vehicle > Wait for a confirmation of the connection to display on your SYNC screen
   

TIP #2

1. Power off your phone and remove the battery, if possible.
   
2. Make sure your phone automatically connects to SYNC.
   
   Turn your vehicle off > Open and close the driver's side door > Start the vehicle > Wait for a confirmation of the connection to display on your SYNC screen
   

TIP #3

1. Attempt a clean pairing. To start, delete your phone from SYNC.
   
   Press the Phone button > scroll to System Settings > Press OK > scroll to Delete Device > Press OK > scroll to [select your phone] > Press OK
   
2. From your Bluetooth phone menu, delete SYNC from your phone.
   
3. Pair the phone.
   
   Press the Phone button > follow the display instructions
   

KEEP SYNC RUNNING SMOOTHLY WITH A MASTER RESET

If you are experiencing operational issues with your SYNC system that haven’t been resolved with any of the procedures on this page, you can perform a master reset. This will reboot your SYNC system to return it to the factory settings, and can help restore system performance.

A master reset completely erases all system information: phone book info, call history, text messages, paired devices, saved addresses, and navigation history. So be sure to back up your personal data before starting the process. And after the reset, be sure to pair your Bluetooth-connected devices again.

 

Even when Sync works, it's a pita POS system not worth having so don't think you're missing out on anything. If you like the truck buy it.

 

Thank you all, I have tried some of those ideas while I was looking at the truck.
I'll also check to see if there is updated S/W for the SYNC system.

 

i could not disagree more. while there are better interfaces out there besides sync it is not a POS and has some amazing features that aftermarket things don't. a great example was a few years back when i had a '13 fusion. got in a head-on accident that knocked me out. sync automatically called the paramedics and they were the first thing i saw when i came to. my $1,000+ pioneer won't do that. for that reason alone i left it connected in my truck even though i replaced the headunit.

 

That is the only thing sync is good for. Even Ford execs and engineers hate sync in their personal vehicles. One of them calling it a "polished turd" and I have to agree with them. Hell even Ford's CEO punched the touch screen in his own vehicle hard enough to crack it.

I like Microsoft products with the exception of Sync.

 

If you're looking for positives, the Sync3 touchscreen is actually quite good. The hardware, I mean.

 

What version of sync is in a 2013 XLT?