Originally Posted by lhsnbsaoa
Sounds like I need to mention this on the first oil change visit. Thanks for the info! And a tsb number would be very helpful!
Here's the attached #12-10-19 TSB. I took my truck in today for the first oil change to a local Ford dealer which is not where I bought my truck. I told the service advisor about my truck losing power when trying to pass and shuddering during a rainy drive a few weeks ago. He looked at me like I was crazy--said he'd never heard the IC condensation issue and wouldn't even look at the TSB I printed out. He said they'd need to keep the truck and re-create the issue and/or check for a code if my check engine light had gone off. They'd need the truck an additional hour or so beyond the oil change. I didn't have time so will likely call the service manager or go to another dealer. What did I expect--I schooled the guy as he didn't even know the '12 Ecoboost 3.5 uses 5W-30 instead of 5W-20. I'm not real impressed.