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Old Oct 24, 2016 | 05:57 PM
  #1  
Razmataz's Avatar
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Default Sync Issues

Well I just upgraded my iPhone to version 10.0.2 (14A456). Prior to this I could use sync and hit the one button on the steering wheel and state call John Smith on cell. Then it would automatically dial through sync & surrounding speakers.


Now after upgrading it does NOT recognize 'cell' or 'mobile' but in stead asks if I want to use 'Other'. Then if I use other it wants to know what number.


As far as I know I kept the sync version the same and the only change is the IOS version on the iPhone.


This is quite frustrating! Especially because it used to work. Anyone else have this issue? Any recommendations?
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Old Oct 24, 2016 | 06:04 PM
  #2  
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From: Big Easy
Default

Originally Posted by Razmataz
Well I just upgraded my iPhone to version 10.0.2 (14A456). Prior to this I could use sync and hit the one button on the steering wheel and state call John Smith on cell. Then it would automatically dial through sync & surrounding speakers.


Now after upgrading it does NOT recognize 'cell' or 'mobile' but in stead asks if I want to use 'Other'. Then if I use other it wants to know what number.


As far as I know I kept the sync version the same and the only change is the IOS version on the iPhone.


This is quite frustrating! Especially because it used to work. Anyone else have this issue? Any recommendations?
You upgraded your phones firmware, the truck does not recognize it, You need to do a new pairing.
.
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Old Oct 25, 2016 | 12:15 PM
  #3  
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Default

Originally Posted by Razmataz
Well I just upgraded my iPhone to version 10.0.2 (14A456). Prior to this I could use sync and hit the one button on the steering wheel and state call John Smith on cell. Then it would automatically dial through sync & surrounding speakers.


Now after upgrading it does NOT recognize 'cell' or 'mobile' but in stead asks if I want to use 'Other'. Then if I use other it wants to know what number.


As far as I know I kept the sync version the same and the only change is the IOS version on the iPhone.


This is quite frustrating! Especially because it used to work. Anyone else have this issue? Any recommendations?
Hi Razmataz,

Rnlcomp is correct. Do a clean pairing. If you need instructions on this, let me know which system you have: http://owner.ford.com/how-tos/sync-t...c-version.html

Shaay
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Old Oct 25, 2016 | 11:40 PM
  #4  
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Originally Posted by FordIVTteam
Hi Razmataz,

Rnlcomp is correct. Do a clean pairing. If you need instructions on this, let me know which system you have: http://owner.ford.com/how-tos/sync-t...c-version.html

Shaay
Pairing worked. Thanks to both of you!
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