My dealer sent me a screenshot from the tracker he uses. what is meant by "Delay - In Transti Repair (FITR)"

Delay, yes I know... but the other...

he thinks it's a train issue and nothing wrong with the truck. Anyone ever hear of this?

 

New vehicles are frequently damaged en route to dealer.

 

Damaged en route, yes, but repaired? In my experience it's up the dealers to perform or sub out any repairs needed to new vehicles that arrive with damage.

 

The location where in-transit damage is repaired can vary for a variety of reasons e.g. nature of damage, where the vehicle was when it occurred, etc.

 

You'd be surprised how many vehicles come into the railhead requiring repairs and body work. Ford is self insured on in transit vehicles.

Ford has their own insurance adjusters that coordinate any repairs, and they usually deal with the very best Ford Dealer body shop in the city where the vehicles come off the trains.

It kills the adjusters when they have to take cars and trucks to salvage yards where they document and take pictures of vehicles being crunched and chewed up. Many could be repaired, but they've just got too much damage to be retailed.

 

I remember one of the first deliveries of the then new model 2015 trucks in a rail car went off the tracks, damaging or destroying about 20 brand new trucks.
Ford wrote them all off and there was a recycler that detailed what Ford made them do.
They had to cut the roof off all the vehicles and send pictures and proof. They had to take the wheels off and dispose of all the wheels (in case any had cracks).
Only then, could the recycler sell parts off of the vehicles.
I knew a couple people that were looking forward to their new trucks and were told they were destroyed on the rail.