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Touchscreen not working

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Old Jan 11, 2022 | 03:12 PM
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From: Ontario Canada
Default Touchscreen not working

Got into the truck today and the screen won’t power on
no radio
no screen control
does anyone know how to reset this

Thanks
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Old Jan 11, 2022 | 03:17 PM
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par for the course, disconnect the battery for 15 mins and see if it comes back to life, if not dealer trip time, possibly a bad APIM
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Old Jan 11, 2022 | 03:30 PM
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Originally Posted by djfllmn
par for the course, disconnect the battery for 15 mins and see if it comes back to life, if not dealer trip time, possibly a bad APIM

Brand new truck 🤷🏼‍♂️
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Old Jan 11, 2022 | 03:39 PM
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Originally Posted by Vee8
Brand new truck 🤷🏼‍♂️
yep, it happens. the screen acts up on my 2021 as well, same with my 2019, 2018 and 2016...let it sit and it normally corrects it self

like i said, par for the course with ford sync systems.
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Old Jan 11, 2022 | 04:04 PM
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Yep... good ole ford sync
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Old Jan 11, 2022 | 04:48 PM
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Mine locked up on me while I was driving one day. Couldn’t make any calls or change the station. I shut it off at a red light and restarted it and it still acted up. It wasn’t until I shut it off for 15+ minutes in my driveway that it started to act normal again.
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Old Jan 11, 2022 | 04:53 PM
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Hey if you guys want to go back to the days of Microsoft sync…lol..
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Old Jan 11, 2022 | 04:58 PM
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Originally Posted by {tpc}
Hey if you guys want to go back to the days of Microsoft sync…lol..
lol no thank you
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Old Jan 11, 2022 | 08:20 PM
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Sometimes the reboot/reset fixes little bugs like that:

https://www.ford.com/support/how-tos...t-with-sync-4/
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Old Jan 12, 2022 | 10:59 AM
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Default Working again

Miraculously upon start up today screen turned on
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