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SYNC screen going Blue

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Old Aug 24, 2021 | 09:02 PM
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Default SYNC screen going Blue

The past couple days, I restart the truck after running some errands and my screen is completely blue. Each time this has occurred I left my phone wirelessly connected with AA. After a minute or so, I can exit the screen by pressing the menu button and it will default to a setting mode.

Anyone experience this issue. The past couple weeks I've also had flash a warning box on my SYNC screen stating wireless connectivity to my device is low. Anyone else have similar type issues
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Old Aug 25, 2021 | 09:25 AM
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I too have had the blue screen. Try rebooting the computer by pushing the volume down button and the radio forward seek button on the steering wheel simultaneously. Happens instantly. I haven’t had it again since doing it.


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Old Aug 25, 2021 | 09:26 AM
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I have the larger screen and posted about this. Seemed I was the only one with the issue. However, mine did it once and hasn't happened again. Maybe you'll get some answers.
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Old Aug 26, 2021 | 10:10 AM
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The inboard electronics have been acting weird lately and all within the past couple weeks. Aside from the 2 issues already stated I've also had issues with the seat belt chime go off at random times while driving with no warning display in the dash. My rear view camera will randomly go offline. It's frustrating cause it all happens randomly and can't duplicate or capture evidence to elevate warranty concerns to my useless dealer.
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Old Aug 26, 2021 | 10:12 AM
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Originally Posted by BigShan808
The inboard electronics have been acting weird lately and all within the past couple weeks. Aside from the 2 issues already stated I've also had issues with the seat belt chime go off at random times while driving with no warning display in the dash. My rear view camera will randomly go offline. It's frustrating cause it all happens randomly and can't duplicate or capture evidence to elevate warranty concerns to my useless dealer.
@BigShan808 if you want me to i can run your vin and tell you if your truck sent any DTCs to ford. They have that ability now
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Old Aug 26, 2021 | 11:34 AM
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Originally Posted by Floatman
I too have had the blue screen. Try rebooting the computer by pushing the volume down button and the radio forward seek button on the steering wheel simultaneously. Happens instantly. I haven’t had it again since doing it.

Will try this and hope I don't experience this again in the next week or so. Mahalo for the tip!
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Old Aug 26, 2021 | 11:36 AM
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Originally Posted by djfllmn
@BigShan808 if you want me to i can run your vin and tell you if your truck sent any DTCs to ford. They have that ability now
If any of these issues duplicate themselves in the following week, for sure I'll hit you up for some assistance! Mahalo
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Old Oct 20, 2021 | 04:13 AM
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My most recent problem (not really complaining but may be cause for concern); my driver side seat belt warning chime does not sound off and the warning on my dash does not flash when I un-buckle. No new updates added OTA to the truck. And as indicated on another post, my SYNC4 compass is stuck pointing up N. My dash compass works just fine though.
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