Well, Ford just contacted me regarding this issue and had me do some things for a possible fix.

 

I've been having the same issue. I make a call and don't hear anything, but the other side does hear me. If I drop the call and call right back, the call is successful.

I'm sure this is part of the problem. I'll be in the call talking and the other side goes quite. When I call them back, they will tell me they were talking.

Things I've tried

Deleted phone and paired it back to truck.
restarted sync system.
cleared phone cache.
using Android Auto or not doesn't make a difference.

I've thought about a hard reset in sync, but would rather not go that far unless I know that will fix it.

 

Did their suggestions work?

 

No it did not. Still having same problems. I will contact them in the next few days to see what they have to say. They did open a case for the issue.

 

having same problem since update