When you click on links to various merchants on this site and make a purchase, this can result in this site earning a commission. Affiliate programs and affiliations include, but are not limited to, the eBay Partner Network.
I noticed the 2024 Platinum only has 4 parking sensors on each front/rear bumper vs 6 on the 2023 Platinums. Interesting. I wish my 2023 only had the 4 sensors.
I noticed the 2024 Platinum only has 4 parking sensors on each front/rear bumper vs 6 on the 2023 Platinums. Interesting. I wish my 2023 only had the 4 sensors.
nevermind, the additional sensors may be blocked by the bumper stickers
My dealership is replacing Control Assembly Advanced Driver module part number PL3Z-14G647-K but they're having issues with some programming.
I've owned the truck for 3 months and it's spent 1 month at the dealership.
Ford is #1 in innovation & technology with regard to vehicle options and features.
They are also #1 with regard to how poorly those features actually continue to work and function!
Dealership is waiting for Ford engineering to advise on how to program the IPMA. My truck's been at the dealership for 5 weeks now. Is there anyway to escalate this so Ford engineering will address? A phone number or an email address I can contact to see if they can speed this up? My truck hasn't seen any movement on this issue for a week now.
Dealership is ordering a new ipma module again. I anticipate that they're going to have issues programming it again. My truck has been at the dealership for 2 months now trying to fix this issue.
Don't tolerate this kind of response to your issue. You purchased this vehicle to use. If it is not fit for use, escalate it within the Ford customer service area. They understand "not fit for use" and my experience shows that they can respond to solve the problem. They replaced my truck.
Wow, I get that an intermittent fault can be difficult to troubleshoot and repair, but a hard fail?
I don’t understand why they can’t fix a hard fail.
What I find nowadays is no one knows how to troubleshoot if the laptop doesn’t tell you exactly what to do.
I have also found that 9 out of 10 problems are not solvable with a laptop.
You still need analog troubleshooting skills.
Oh, they can dress it up with all sorts of fancy acronyms like IPMA and BCM and TCU etc…but underneath it’s still incompetence if you can’t fix a hard fail in 2 months.
Dealer is still waiting to receive the new ipma module.
Ford Support called me back and said they won't be reimbursing my car payments after all, and said they would reconsider after my vehicle has been fixed. I'm upset because that's not what they told me over the phone and when they requested my vehicle payment invoices over email. The customer support specialist got upset when I suggested a buyback and said I would take a hit on depreciation. At least my dealer upgraded me today from a loaner Explorer to a loaner Expedition.
5/8/2024 Update: I got my truck back today after over two months! The dealer replaced and programmed the new IPMA and everything appears to be working fine now!
03-19-2024, 08:55 PM
