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Old Jul 8, 2022 | 12:24 PM
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Default Electronics Warranty

New 22 Lariat with 12 inch screen. The power train is covered for 5 years or 60K miles as is roadside assistance. Why pay double for what is already an expensive vehicle? The electronics is what I am worried about after 3 years. I only drive 5-6K a year as I am retired. At some level the warranty makes sense. Does anyone know which level of ESP the center display and risky electronics is covered? The stock answer is cover everything with Premium and that is what the dealer wants to sell naturally but I prefer to purchase what is practical risk management. Looking at $100 and 8 years with 60K miles of coverage going by my historical driving. Thanks.
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Old Jul 8, 2022 | 12:27 PM
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Premium care is the only one that covers the electronics
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Old Jul 8, 2022 | 04:09 PM
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Same boat... try the Ziegler on line ESP warranty. if you notice you will find options or extras - coverage of electronics and the headlights (which I think are even worse risk than the radio) as well as first day rental and a few other deals. I wanted 6 years and 72k because I don't drive a lot either.. but wanted not to blow it too bad. $100 deductible for me was $1010. By six years you should have wrung out all the manufactured problems and can go to eBay to buy used one cheap if one gives way later on.

Keep that radio out of the heat - the sun.. and it will be good I expect. Temperature extremes really work on them.
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Old Jul 8, 2022 | 04:18 PM
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Get Premium Care. Surprisingly cheap.. 8 year, 36k (I'm retired too) and it's only $850 or around that with zero deductible thru Granger...
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Old Jul 8, 2022 | 05:49 PM
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I got the Premium Care through Flood Ford. Be sure to use your FordPass points no matter where you get the warranty. I went with the 60k and 8 year with no deductible. I'm sure I will hit time before miles but will probably trade first anyway.
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Old Jul 8, 2022 | 06:44 PM
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Dont forget that down the road, that low mileage vehicle with an ESP on it, may be attractive to a potential buyer! So dont cheat yourself on the mileage side. Also, remember that when you take the truck in for an issue, you get charged that deductible regardless of whether or not the issue is unfounded or fixed. Several $100 deducts can add up!

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Old Jul 8, 2022 | 09:37 PM
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Originally Posted by digitaltrucker
... you get charged that deductible regardless of whether or not the issue is unfounded or fixed.
Respectfully that's not quite correct. If an issue is 'unfounded' or for whatever reason no repair is made under the ESP, there can be no ESP claim filed so no "deductible" applies.

You are instead subject to whatever "diagnostic fee" the dealer decides to impose (which can vary widely by both the effort involved and dealer practices); some dealers have a posted 'flat' diagnostic fee; some dealers will waive it as a customer satisfaction gesture under certain circumstances; some dealers charge their hourly tech / shop rate based on actual hours expended on the 'failed' diagnosis; if your dealer chooses to charge the same amount as your ESP deductible that's a coincidence of their choice not related to applying the terms of the ESP Contract.

Last edited by fiver; Jul 8, 2022 at 09:45 PM.
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Old Jul 8, 2022 | 10:20 PM
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Originally Posted by fiver
Respectfully that's not quite correct. If an issue is 'unfounded' or for whatever reason no repair is made under the ESP, there can be no ESP claim filed so no "deductible" applies.

You are instead subject to whatever "diagnostic fee" the dealer decides to impose (which can vary widely by both the effort involved and dealer practices); some dealers have a posted 'flat' diagnostic fee; some dealers will waive it as a customer satisfaction gesture under certain circumstances; some dealers charge their hourly tech / shop rate based on actual hours expended on the 'failed' diagnosis; if your dealer chooses to charge the same amount as your ESP deductible that's a coincidence of their choice not related to applying the terms of the ESP Contract.
First time we have heard your position. Are you a dealer, service writer or some one in the know? Because that is what has always been stated here with no dispute. Dont mind being corrected as long as we know its factual.

Thanks
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Old Jul 8, 2022 | 10:28 PM
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If I go to the dealership and have two issues on the same visit how much will I pay?


Your deductible is paid per warranty visit, and not per item. So if you have a $100 deductible, and have two warranty issues you would pay the $100 deductible just once on that visit.

Now has something changes for a "no problem found" since covid? Dont know, but I would be upset if I took my truck in under ESP warranty zero deduct and no repair was made and when I go to pick it up there is a diagnosis fee.

Maybe this is yet another dealer implemented wrong doing!
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Old Jul 8, 2022 | 10:48 PM
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I can back up what the poster above says. If there is an issue and the dealership can't replicate the issue, then there's no claim filed against the service contract and the customer would be responsible for diagnostic time of the technician. If it's under bumper to bumper warranty still Ford reimburses us for a "no problem found" claim.

If the service writer is doing a good job, this would be disclosed prior to authorizing any diagnosis at the time of vehicle drop off.

Doesn't happen often, but it does happen.
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