Thank you for responding to my post @RealTruck . I assume you have access to the full case (including pics and videos)? Should be listed under Order 6642487.

Thanks for showing interest in your customers and attempting to make things right when the manufacturer does not seem to have the same customer focus.

 

Thank you for providing that information. My supervisor and I took a look at your claim and would certainly like to go over it with you. We wonder if this is a side seal issue and not a bulkhead seal issue, and want to hear your thoughts. We have your contact info, would you like for us to reach out to you directly?

 

@RealTruck I absolutely agree with your assessment. It would seem like an issue where the factory bed caps end. I was going to try some foam weather seal on each side but haven't made it to the hardware store yet. Yes, feel free to reach out to me via the contact info you have on file for me.
Again thank you so much for taking an interest in your customers.