Topic Sponsor
2021+ Ford F150 Discussion of the 14th generation F150.
Sponsored by:
Sponsored by: Real Truck

Automatic updates option not available?

Thread Tools
 
Search this Thread
 
Old Nov 23, 2022 | 01:43 PM
  #1  
5land's Avatar
Thread Starter
Member
 
Joined: Sep 2013
Posts: 70
Likes: 10
From: Alberta
Default Automatic updates option not available?

I have a 21 F150 lariat, full load including blue cruise option added. For months now I have not had the ability to even turn on the auto updates button. Its there but its grey and I can't select it. Also when looking to see what version of Sync I have the line for version number and revision are blank. I know this is or has been an ongoing issue but has anyone found any answers anywhere yet?
Reply
Old Nov 23, 2022 | 01:59 PM
  #2  
rugedraw's Avatar
Senior Member
Supporting Member

Liked
Loved
Community Favorite
Top Answer: 1
 
Joined: Sep 2021
Posts: 3,140
Likes: 1,454
From: Miami, FL
Default

Originally Posted by 5land
I have a 21 F150 lariat, full load including blue cruise option added. For months now I have not had the ability to even turn on the auto updates button. Its there but its grey and I can't select it. Also when looking to see what version of Sync I have the line for version number and revision are blank. I know this is or has been an ongoing issue but has anyone found any answers anywhere yet?
You are most likely stuck in update limbo. Please provide me your VIN and I may be able to provide some insight. The entire thread below is dedicated to 2021 owners who have had issues with updates.

https://www.f150forum.com/f129/software-updates-510475/

Reply
Old Nov 23, 2022 | 02:57 PM
  #3  
Mlarv's Avatar
Senior Member
15 Year Member
Liked
Loved
Community Favorite
 
Joined: Oct 2010
Posts: 2,723
Likes: 717
From: Crossville TN
Default

Originally Posted by 5land
I have a 21 F150 lariat, full load including blue cruise option added. For months now I have not had the ability to even turn on the auto updates button. Its there but its grey and I can't select it. Also when looking to see what version of Sync I have the line for version number and revision are blank. I know this is or has been an ongoing issue but has anyone found any answers anywhere yet?
Is your truck running? If so shut it off and see if it will toggle, if not start it and see if it will toggle.
Reply
Old Nov 23, 2022 | 04:25 PM
  #4  
5land's Avatar
Thread Starter
Member
 
Joined: Sep 2013
Posts: 70
Likes: 10
From: Alberta
Default

Originally Posted by rugedraw
You are most likely stuck in update limbo. Please provide me your VIN and I may be able to provide some insight. The entire thread below is dedicated to 2021 owners who have had issues with updates.

https://www.f150forum.com/f129/software-updates-510475/
thanks
Reply
Old Nov 23, 2022 | 04:30 PM
  #5  
5land's Avatar
Thread Starter
Member
 
Joined: Sep 2013
Posts: 70
Likes: 10
From: Alberta
Default

Originally Posted by Mlarv
Is your truck running? If so shut it off and see if it will toggle, if not start it and see if it will toggle.
Yes Mlarv, his has been ongoing for months. Been reset multiple times, into the dealer once with no success.
Reply




All times are GMT -4. The time now is 05:38 PM.